Customer Service Agent

Mississauga, ON, CA, Canada

Job Description

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Work setting

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Retail/wholesale establishment/distribution centre

Tasks

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Answer written and oral inquiries Co-ordinate special publicity events and promotions Gather, research and prepare communications material Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Perform general office duties Receive and log complaints Explain procedures, risks and benefits to clients Maintain and manage digital database Answer clients' inquiries and provide information Consult with clients after sale to provide ongoing support

Security and safety

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Criminal record check

Transportation/travel information

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Public transportation is available

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Bending, crouching, kneeling Repetitive tasks Work Term: Temporary Work Language: English * Hours: 30 to 40 hours per week

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Job Detail

  • Job Id
    JD3073690
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, CA, Canada
  • Education
    Not mentioned