Customer Service Agent

Duncan, BC, CA, Canada

Job Description

Education: Experience:

Education

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No degree, certificate or diploma

Work setting

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Private company, corporation or industry Service

Tasks

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Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Order office supplies and maintain inventory Perform general office duties Explain procedures, risks and benefits to clients Answer clients' inquiries and provide information

Computer and technology knowledge

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Internet MS Excel MS Outlook MS Word

Security and safety

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Reference required

Transportation/travel information

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Own transportation Valid driver's licence

Work conditions and physical capabilities

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Attention to detail

Personal suitability

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Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Initiative Ability to multitask Dependability Honesty

Screening questions

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Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?

Experience

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3 years to less than 5 years

Health benefits

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Dental plan Health care plan Vision care benefits

Financial benefits

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Life insurance Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 80 hours bi-weekly

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Job Detail

  • Job Id
    JD2601159
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Duncan, BC, CA, Canada
  • Education
    Not mentioned