Job Description

Education: Experience:

Education

-------------
Secondary (high) school graduation certificate

Tasks

---------
Answer written and oral inquiries Answer inquiries and provide information to customers Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Explain procedures, risks and benefits to clients Answer clients' inquiries and provide information Resolve product and service related problems Document work completed Recommend measures to improve work methods

Experience

--------------
7 months to less than 1 year

Financial benefits

----------------------
Bonus Group insurance benefits Pension plan

Other benefits

------------------
Learning/training paid by employer Other benefits Paid time off (volunteering or personal days) Wellness program

Support for newcomers and refugees

--------------------------------------
Supports newcomers and/or refugees with foreign credential recognition

Support for youths

----------------------
Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

------------------------
Supports Veterans in translating their military skills and experience into the language of the civilian job market

Support for Indigenous people

---------------------------------
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

-----------------------------------
Offers mentorship programs that pair members of visible minorities with experienced employees Duree de l'emploi: Permanent Langue de travail: Anglais ou Francais * Heures de travail: 35 hours per week