Job Description

Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Bachelor's degree Experience: 1 year to less than 2 years or equivalent experience

Work setting

----------------
Remote location

Tasks

---------
Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Explain procedures, risks and benefits to clients Consult with clients after sale to provide ongoing support

Security and safety

-----------------------
Reference required

Transportation/travel information

-------------------------------------
Willing to travel

Work conditions and physical capabilities

---------------------------------------------
Attention to detail Fast-paced environment Tight deadlines Work under pressure

Personal suitability

------------------------
Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner

Screening questions

-----------------------
Are you authorized to work in Canada? Do you have the equipment you need to work from home (like internet and a workspace)?

Employment terms options

----------------------------
Evening

Employment terms options

----------------------------
Day Weekend

Workplace information

-------------------------
On the road job

Health benefits

-------------------
Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits

Financial benefits

----------------------
Bonus Life insurance

Other benefits

------------------
* Team building opportunities