Education: College/CEGEP
Experience: 2 years to less than 3 years
Work setting
---------------- Industrial
Tasks
--------- Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Issue receipts and other forms
Perform general office duties
Receive and log complaints
Computer and technology knowledge
------------------------------------- MS Excel
MS Outlook
MS Word
Area of work experience
--------------------------- Marketing
Community service organization
Product development
Work conditions and physical capabilities
--------------------------------------------- Attention to detail
Personal suitability
------------------------ Client focus
Excellent oral communication
Organized
Team player
Ability to multitask
Quick learner
Screening questions
----------------------- Are you authorized to work in Canada?
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting?
Health benefits
------------------- Dental plan
Health care plan
Financial benefits
---------------------- Group insurance benefits
Work Term: Permanent
Work Language: Bilingual
* Hours: 40 hours per week
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