Customer Service Administrator
Job Description
: Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location Key Responsibilities o Assesses customers needs and gathers pertinent information o Creates basic work orders in appropriate systems o Provides some status updates to customers, as requested o Planning responsibilities such as determining what personnel are needed, determining where the work needs to be complete, and scheduling production. o Prepare time estimates for work orders and jobs to optimize resource allocation. o Deliver daily updates at morning meeting to communicate mechanical and/or equipment availability issues/actions. o Follow up on daily Preventative Maintenance (PM) and repairs to ensure equipment will be running on time/as planned. o Data entry, emailing & scanning o Supporting on various service improvement projects or initiatives Top 3 Skills we are looking for: 1. Organized 2. Experienced with MS SUITES 3. Attention to detail Job Types: Full-time, Fixed term contract
Contract length: 12 months Salary: From $23.00 per hour Education:
- Secondary School (preferred)
- Customer service: 1 year (preferred)
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Job Detail
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Job IdJD2248774
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSaint John, NB, Canada
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EducationNot mentioned