Job Description

About Ya YA Foods:


Ya YA Foods is a dynamic and high-growth manufacturer of liquid food and unique beverages. With over 30 years' experience, we have evolved into a versatile manufacturer and co-packer of a variety of low acid and high acid beverage and liquid food items. We are a family-owned Canadian business who prides itself in its proven track record of satisfying the needs of global multi-national customers. We are a solution provider for our customers, always striving to exceed expectations on innovation, quality, service, and speed to market. For further information about us, please check our website at yayafoods.com



A career at Ya YA FOODS will offer you the opportunity to...Build a career, not just have a job Work in a dynamic and high-growth company with very skilled professionals Become part of a teamwork focused culture Be a part of an organization that supports your future growth path


Report to: Senior Customer Quality Manager


Responsibilities

Participate and lead all customer meetings related to quality. Review customer's Quality Management System (QMS) and identify any gaps. Develop plan to address the gaps internally and with the customer. Lead customer quality audits, identify gaps, develop corrective actions and lead the implementation internally. Lead line qualification projects for the customer. Liaise with Engineering, Operations, and external resources such as Processing Authorities to ensure production line is qualified based on customer requirement and on-time. Ensure supplier and ingredient qualification is performed per customer's requirement and on-time. Ensure quality certifications such as Organic, Halal, Kosher, etc. is obtained per customer requirements. Lead record reviews and positive product release for customers. Communicate any product quality deviations with customers, work with the internal teams to develop solutions, and prepare deviation reports for the customer. Receive, file, and investigate any customer/consumer complaints. Ensure proper investigation is done internally and respond to customer on-time. Ensure all product specifications including product formulation are up-to-date and kept securely in company's document management system. Represent the Quality team in any new projects for the customer including launching new or modified products. Ensure all quality aspects of the work is completed according to customer requirements. Participate in HACCP program review and update to ensure customer's requirement are addressed in the HACCP program. Lead any other customer initiative and/or corrective action as related to customer quality requirements. Compliance with all rules & policies regarding health safety, occupational safety, environmental safety, food safety, legal regulations, company requirements, etc. Compliance with the Company's Integrated Management Systems which includes, but is not limited to Production, Quality, Food Safety & GMP. Other duties as assigned.

Profile

Bachelor's Degree in Science (Microbiology, Pharmacy, Chemistry, Food Science), or completion of an Engineering Technology program with a concentration in quality management/food safety systems and/or 5+ years of Quality Assurance experience in a manufacturing setting Must have a working knowledge of thermal processing for low acid/high acid beverage manufacturing Strong communicator with the ability to interact with customers at all levels of their organization Demonstrated accomplishments improving Quality and Operations systems Working knowledge of food safety & quality programs such as HACCP and the BRC programs. Working knowledge of various government regulations (CFIA, FDA/USDA) Demonstrated ability to handle multiple priorities Strong attention to details Ability to lead projects in a fast paced and growing environment Working knowledge of Quality Management System is considered an asset NB: Successful candidates will be required to provide photo ID, banking details, a valid SIN number, and (if applicable) a valid work permit Why Join Us


We believe that the key to creating and growing a successful business is by investing in our people--some of whom have been a part of our team for over 30-years. This is at the core of who we are, what we do, and how we grow our business--as a versatile, automated manufacturer and co-packer of a wide-variety of beverages and liquid food items. In our view, a happy team means a better workforce, a better product, and more satisfied customers.

Furthermore, we encourage different perspectives and celebrate diversity in our workforce. Where every employee has the opportunity to realize his or her full potential in a working environment that is supportive of everyone. Upon request, we will gladly provide accommodations to any candidate with a disability taking part in the selection process.