Job Description

Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.

Your responsibilities:
Your responsibilities include, but are not limited to:

• Lead and deliver the Novartis Pro program vision across Therapeutic Areas, including a product development roadmap, working cross-functionally with Content, PSP and Global IT teams to drive Novartis Pro portal customer service roadmap and ensure business requirements are met.
• Partner directly with cross-functional teams, Global IT and UX/UI agencies to identify and implement key features and platform decisions in service of Novartis Pro's growth and long-term vision. This includes gathering requirements across team functions to ensure the best possible digital experience for HCPs.
• Drive Novartis Pro Iterative Design strategy, combining consumer insights and content roadmap to yield a premium, intuitive and superior customer experience that push new levels of customer connections with Novartis
• Turn insight into action: develop a holistic view of the customer journey for each of our products/disease areas, apply data and insights to inform the development of a website experience that engages and converts
• Develop and implement effective search engine optimization (SEO) and keyword strategies across Novartis Pro; educate the broader Marketing and Medical teams on SEO strategies and how their efforts/workstreams impact SEO
• Ruthless prioritization to drive the highest engagement impact
• Live and breathe a culture of experimentation and evolution
• Operational Excellence

Minimum requirements

• Bachelor's degree in communication, journalism, marketing, UX, design or any other related fields.
• 5+ years' experience in eCommerce/Web management; experience utilizing digital and eCommerce platforms.
• Experience with Drupal Content Management Systems (CMS) to create and administer a corporate/business website.
• Experience with Google Tag Manager.
• Actively following trends in tech and digital publishing to ensure website follows industry best practices in audience engagement, UX, SEO and regulatory requirements.
• Bilingual: English and French

#transformingforgrowth

Why consider Novartis?
766 million. That's how many lives our products touch in 2022. And while we're proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people's lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you're given opportunities to explore the power of digital and data. Where you're empowered to risk failure by taking smart risks, and where you're surrounded by people who share your determination to tackle the world's toughest medical challenges.

Imagine what you could do at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Functional Area

Marketing

Division

PHARMA

Business Unit

LACAN PHARMA

Employment Type

Regular

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse team's representative of the patients and communities we serve.

Shift Work

No

Early Talent

No