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Job Title: Customer Logistics Manager
Location: Brossard, Quebec
Employment Type: Full-Time
Reports To: General Manager
Job Summary:
Healtea is a growing organic beverage company dedicated to delivering high-quality products to our customers. We are seeking a skilled Customer Logistics Manager to join our team, ensuring seamless logistics, warehouse coordination, and inventory management to support our mission of exceptional customer satisfaction.
The new Customer Logistics Manager will oversee the end-to-end logistics process, ensuring timely and efficient delivery of beverage products to customers while managing outsourced warehouse operations and inventory control.
This role requires strong organizational skills, a customer-centric mindset, and the ability to coordinate cross-functional teams to meet operational goals.
No direct reports for the moment with opportunity to develop the role as the company expands its business.
Key Responsibilities:
- Coordinate and manage transportation and distribution of beverage products to customers, ensuring on-time delivery
- Serve as the primary point of contact regarding logistics inquiries and order status, from production site to warehouse to customers
- Oversee daily warehouse operations
- Maintain accurate inventory records
- Prepare and present regular reports for executives
- Work closely with the sales and event coordination team to align logistics and inventory with business objectives
- Provide customer service support
- Work with export contacts to support US business
- Work closely with executives for customer issues resolution
Qualifications:
- 3-5 years of experience in logistics, warehouse management, or supply chain operations, preferably in the beverage or food industry
- Proven ability to manage third-party logistics providers
- Proficiency in English and French is a must
- Proficiency in Excel and other financial and logistics software
- Ability to multi-task, prioritize, and thrive in a fast-paced environment
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