Customer Finance Specialist

Dieppe, NB, Canada

Job Description


At Irving Consumer Products, we recognize that the key to our success is our people. Irving Consumer Products is a leading manufacturer of premium tissue products \xe2\x80\x93 including national brands and private label. We also manufacture private label diapers and training pants for North American retailers.

The Customer Finance Specialist will be based out of Dieppe, New Brunswick (100 Midland Drive, E1A 7G9).

The Customer Finance Specialist is responsible for ensuring customer claims are valid per promotional agreements and retain appropriate backup for Validation/Audits. Work closely with Sales Finance Analyst (SFA) and Key Account Managers (KAM) to determine actual spend against promotions to complete Settlement of Promotions. A partnership with Customer Service to ensure accurate invoice price to customers. Partnership with Accounting to ensure accruals are booked accurately & timely to reflect correct gross profits. This is a permanent, full-time position. The primary language of work is English.

We\xe2\x80\x99re offering growth and endless opportunity at a company that\xe2\x80\x99s on the rise, backed up by the security of the entire JDI group of companies. Continuous Improvement is part of our culture. That doesn\xe2\x80\x99t just refer to our cutting-edge tech or marketing model\xe2\x80\x94it means supporting every member of our team to learn, grow and become a bigger part of the company.

Job Requirements

  • 2 years Finance experience
  • Accounting Diploma or equivalent experience
  • Strong problem-solving skills
  • Must be very detail oriented
  • Ability to drive improvements
  • Strong communication skills due to contact with Sales & Internal customers
  • Advanced Excel skills for analysis
  • Ability to work well independently and with a team.
  • Ability to adapt to a fast paced, dynamic working environment.
The main duties/responsibilities of this role include:

Deductions and Trade Payments
  • Accurately allocate customer claims to proper event, investigate validity by gathering & retaining supporting documentation, Proof of performance, volume validation, approvals, etc.
  • Forward unauthorized claims, with proof, to Customer Finance Repay Specialist
  • Assist KAM\xe2\x80\x99s to ensure promotions are setup correctly/easily for validation and compliant with JDE integration \xe2\x80\x93 Accrual validation & setup
  • Notify KAM\xe2\x80\x99s of claims that do not match promotions & follow-up
  • Work closely with KAM\xe2\x80\x99s & SFA\xe2\x80\x99s on closing promotions for Settlement of Funds and provide details of actual claims against promos if needed (Monthly)
  • Internal compliance audits of promotions vs. deal sheets
  • Clearing deductions off customer accounts once coded
  • Analyze customer specific investments with regards to promotions planned, accruals, budgets & prior year spending
Other Related Duties
  • Setup & maintenance of Gross List Price
  • Liaise with Customer Service and Sales to resolve order issues: pricing, quantity, items & pricing credits.
  • Prepaid account balancing/quarterly customer
  • Transfer pricing entry
  • Clearance & export pricing entry
  • Handle \xe2\x80\x9cother\xe2\x80\x9d claims \xe2\x80\x93 Marketing/Listing/Logistics
  • Entry of category codes on NPF\xe2\x80\x99s & AB entries in Appian
Month End
  • Balance month end GL accounts and customer forecasting reconciliations
  • KPI reporting for trending/audit compliance
  • Error reporting \xe2\x80\x93 promos & GL inconsistencies
  • Broker commission calculations
Project Management
  • Participate in Customer Finance projects where necessary and drive process improvements, if needed
What We Offer
Irving Consumer Products is proud to offer a competitive salary and benefits package, including but not limited to:
  • A flexible medical, dental, and vision plan
  • Employee & family assistance programs
  • RRSP matching program
  • Health & wellness reimbursements
  • Product purchase program
  • Opportunities to take part in job related training and development
  • Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies
  • Relocation costs (if applicable)
  • Hybrid flexible work options (if applicable)
To Apply for this Career Opportunity

Concerned you don\xe2\x80\x99t meet every requirement? Research has shown that many people only apply to jobs when they feel they meet 100% of the hiring criteria. At Irving Tissue, we are focused on creating an inclusive environment where everyone feels welcome, appreciated and encouraged to contribute fully. If you are interested in this position but are concerned you may not fit the requirements perfectly, we would encourage you to still apply. You might be exactly who we\xe2\x80\x99re looking for with this role or others we have available!

Please apply online at https://careers.jdirving.com/.

For further details, please contact Recruitment at icprecruitment@irvingconsumerproducts.com

We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.

To learn more about our products and services, click .

Irving Consumer Products is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

Additional Information
  • Posting Date: Aug 25, 2023
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Disclaimer

Please be cautious of false employment offers from individuals or organizations posing as J.D. Irving, Limited.

J.D. Irving, Limited would never request money from job seekers, nor request personal information beyond what is required for a resume. We routinely report suspicious activities and accounts and we ask anyone who has received messages from a fraudulent account to do the same. If you have questions about the validity of an offer, please contact .

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\xc2\xa9 J.D. Irving, Limited. All rights reserved. \xe2\x84\xa2 is a trademark of Irving Licensing Inc., used under licence.

An outstanding team dedicated to providing the best in products and service.

J.D. Irving

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Job Detail

  • Job Id
    JD2230529
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dieppe, NB, Canada
  • Education
    Not mentioned