Job Description

We are looking for an enthusiastic Customer Experience Specialist to join our team!

FineLine Tube Products, Inc. is a growing business located in Upper Brookside, Nova Scotia and has been manufacturing automotive parts for over 20 year. We specialize in producing and selling brake, fuel, and transmission lines.

This position is:

Full-time
Monday to Friday from 10AM to 7PM
1 hour break
19.00 - $21.00 /hour
In office (non-remote)
Here's an overview of what your day at FineLine Tube Products, Inc. would look like:

Answering customer calls, emails, and chats with professionalism and courteousness
Updating Customer Service database during and after each customer interaction
Creating invoices, posting payments, and preparing spreadsheets
Working on company reports and spreadsheets using Excel and other software
Basic data entry
Building positive relationships with our customers
Having a good attitude and working well with others to maintain a work atmosphere that is enjoyable for all staff
What's expected of you:

Basic experience with Microsoft Excel, Word, and other Office software
Able to check for grammar
Collaborating and corresponding with customers and co-workers
Managing and prioritizing multiple responsibilities while staying organized
Knowledge of the automotive industry is NOT a pre-requisite for this role
Why should you work for us:

Weekends off
Casual dress
Medical/dental benefits start after 3 months
Do you have a particular talent or interest like graphic design, social media, or accounting? Let us know, we can look at ways to incorporate that into your role!
There is plenty of room to grow here - we want you to enjoy what you do and do well at it!
Are you the one; if so, please apply!!

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Dental care Extended health care Flexible schedule Life insurance On-site parking Vision care
Education:

Secondary School (preferred)
Experience:

customer service: 1 year (required)
Work Location: In person