Job Description

Now Hiring: Full-Time Customer Service Representative

at Herringtons Luxury Floral Design - Fairmont Banff Springs Hotel

Are you passionate about flowers and love helping people from around the world? Do you thrive in a warm, welcoming, and drama-free environment?

Herringtons Luxury Floral Design

, located inside the iconic Fairmont Banff Springs Hotel, is looking for a

Customer Service Representative

to join our team. This is a

front-facing role

, perfect for someone who enjoys creating memorable experiences for customers while working in a beautiful, inspiring setting.

Schedule:

Wednesday, Thursday | 9:00 AM - 6:00 PM

Friday, Saturday |

Your Role Includes:

Greeting and assisting customers with floral orders in person and by phone Ensuring exceptional customer service from start to finish Helping with deliveries and receiving inventory Maintaining a clean, professional, and inviting shop environment Supporting light marketing tasks and business development projects Representing our shop with professionalism and warmth at all times
We're Looking For Someone Who:

Has excellent communication and customer service skills Enjoys working with people and creating positive guest experiences Is friendly, reliable, and drama-free Is organized and proactive Has floral experience (an asset, but not required) Is legally eligible to work in Canada 5 years experience in customer service - are you an administrative professional? Send your resume - we can tailor fit a position just for you!
Whether you're a flower lover or simply passionate about delivering top-tier customer care in one of Canada's most stunning locations, we'd love to hear from you.

How to Apply:

Send your resume and a short introduction to Jennifurr_03@hotmail.com, or drop by the shop at the Banff Springs Hotel to say hello in person.

Come grow with us!!

Job Types: Full-time, Part-time, Casual

Pay: $18.00-$20.00 per hour

Expected hours: 8 - 40 per week

Work Location: In person