Reports to: Customer Experience SupervisorFor over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working industry. Our core philosophy is centered on helping customers work better and providing "only the best" - the best technology, the best products, the best performance, the best in safety and the best in sustainability - all geared toward increasing their productivity and profitability.Job Summary:
The Customer Experience Representative is responsible to provide excellent service and sales support to our customers. In this role, you will process orders and communicate opportunities, promotions and deliver targeted messages to increase sales and work on maintaining our existing clientele. The Customer Service Representative responds to various requests and refers them to the sales team, if needed.Responsibilities:
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