Customer Experience Center (burlington, On)
Job Description
Company presentation
World leader in gasses, technologies and services for Industry and Health, Air Liquide is present in 80 countries with more than 50,000 employees and serves more than 2 million customers and patients.
Entity and activity description
The main purpose of this position will be to work in a welding and industrial gas Industry answering all customer inquiries as the first point of contact by phone , email and EDI systems . In addition to displaying excellent customer service skills, the incumbent must be able to demonstrate strong administrative and communications skills in a fast paced environment.
What we offer:
- Competitive salary and bonus
- Comprehensive benefits and pension plan
- Access to EAP programs
- Clean and safe environment
Missions and Responsibilities
Missions and Responsibilities Incumbents must have experience in an industrial setting and be able to respond to customer questions related to welding needs. They must be able to prioritize and manage their time well. Competencies and Profile
- Some prior knowledge of industrial experience in welding
- Experience working in customer service role is essential
- Excellent communication and interpersonal skills
- Excellent customer service
- Prioritize and time management is a must
Competencies and Profile
- Post-secondary diploma required
- Must have customer service experience in an industrial setting
- Oracle experience required (2 years)
- Must be detail oriented and have excellent time management skills
Additional information
Thank you for your interest. Please note that only applicants selected for an interview will be contacted. Candidates must also include a cover letter along with their application. For more information on our company, visit us online at www.airliquide.ca or via our career page at http://www.airliquide.ca/en/careers.html. Air Liquide has an extensive background check process, which may include but is not limited to, a criminal background review, pre-employment medical with drug and alcohol testing, reference checks and education verification. Air Liquide Canada adheres to an employment equity program and strives to create a stimulating and open workplace that fosters fairness, respect and diversity. Accommodations can be provided during all stages of the hiring process under Air Liquide's Accessibility Policy. Applicants need to make their needs known in advance.
Job Reference: CA05699
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Job Detail
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Job IdJD2005651
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBurlington, ON, Canada
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EducationNot mentioned