Job Description

Job Opening: Customer Event Representative
Company: Persevia Consulting, Inc.

Persevia Consulting, Inc., a leader in the consulting industry, is excited to announce a job opening for a Customer Event Representative. This is a dynamic opportunity for individuals passionate about delivering exemplary customer service and who thrive in an energetic environment. The right candidate will play a crucial role in interfacing directly with clients and potential customers at events, ensuring their experience is both engaging and informative.
This Full-Time position is geared towards individuals who are eager to take on a hands-on approach in a non-remote setting. The successful applicant will be stationed at various events where they will represent nationally recognized brands with enthusiasm and professionalism. If you are looking to join a robust team committed to excellence and growth, Persevia Consulting, Inc. offers the perfect platform to enhance your career.
Duties and Responsibilities

• Engage directly with customers in a retail-based environment.
• Represent nationally recognized brands with professionalism.
• Educate customers on products and services tailored to their needs.
• Deliver a positive, solution-focused customer experience.
• Work collaboratively with a team focused on performance and growth.
• Implement event campaigns and promotional activities as directed by management.
• Monitor event inventory and resources, ensuring availability and operational readiness.
• Collect customer feedback and data for reporting to senior management and clients.
• Resolve customer issues and concerns promptly and effectively.
• Assist in setting up and dismantling event setups, ensuring compliance with safety guidelines.
• Continuously seek opportunities to improve knowledge of products, services, and best practices.

Requirements

• High school diploma or equivalent required; Bachelor's degree preferred.
• Excellent communication skills, both verbal and written.
• Proven experience in customer service, sales, or related field.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Strong organizational and time management skills.
• Ability to work well under pressure and meet tight deadlines.
• Adept at handling and resolving customer issues in a professional manner.
• Must be personable and comfortable interacting with a diverse array of customers and clients.
• Physical ability to stand for extended periods and handle the manual setup of event components.
• Keen attention to detail and an aptitude for problem-solving.
• Proficiency in using technology and mobile devices for inventory management, reporting, and communication.

Skills Required