Trips, Training Incentives/Events and other benefits
Paid Training
Roles & Responsibilities
Develop strong positive working relationships with customers and colleagues
Regularly monitor all active projects to ensure that deadlines are being met
Providing necessary communication to customers and the organization.
Utilize organizational and time management skills to prioritize and adjust daily tasks.
Coordinate efforts with customers and sales representatives to obtain necessary documentation
Qualifications & Experience
Strong communication skills including the use of a call management system as well as text messaging and email
Ability to mitigate customer concerns while arriving at the best positive outcome
Proficiency with Microsoft Office, Adobe PDF, Document Management.
SalesForce.com experience is a plus
Relevant training, experience or education pertaining to Customer Service practices
All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Apply today and please be on the lookout for email correspondence from our recruitment team. Job Types: Full-time, Permanent Salary: $48,425.00-$51,926.00 per year Benefits:
Dental care
Employee assistance program
On-site parking
Paid time off
RRSP match
Flexible Language Requirement:
French not required
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Bonus pay
Overtime pay
Retention bonus
Signing bonus
Education:
Secondary School (preferred)
Work Location: In person
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