Customer Care & Travel Sales Associate (afternoon Shift, Full Time)

Markham, ON, CA, Canada

Job Description

Job Summary



TripToGo is seeking an energetic and results-driven

Customer Care & Travel Sales Associate

to join our growing team. In this role, you'll support customers with their travel inquiries while actively promoting our products and services--turning conversations into bookings.

If you thrive in a fast-paced environment, enjoy building relationships, and are motivated by sales opportunities, we'd love to hear from you!

Key Responsibilities



Provide excellent customer service through phone, email, and live chat while identifying upselling and cross-selling opportunities Understand customer needs and recommend travel packages, upgrades, and add-on services Manage the full customer interaction cycle from inquiry to booking confirmation Achieve and exceed monthly sales and service targets Maintain professionalism and strong communication skills to build customer trust Work 5 days per week, scheduled between Monday and Sunday Be available for

afternoon shifts (1:00 PM-9:00 PM)


Qualifications



1+ year of experience in customer service, retail, or sales (experience in travel or hospitality is a plus) Excellent verbal and written communication skills Proven ability to meet or exceed sales targets Strong problem-solving and organizational skills Familiarity with CRM systems and accurate data entry Positive attitude, resilience, and ability to build rapport quickly Availability for

afternoon and weekend shifts


Job Types: Full-time, Permanent

Pay: From $4,000.00 per month

Benefits:

Casual dress Extended health care On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD2969760
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Markham, ON, CA, Canada
  • Education
    Not mentioned