Customer Care Representative (remote, Full Time)
Ottawa, ON, Canada
Job Description
Title: Customer Care Representative
Location: Remote Ontario, Alberta, Manitoba, Saskatchewan, British Columbia
Type: Full-Time
Organization Overview:
AO Globe Life seeks a Customer Care Representative to deliver exceptional service and enhance client relations. The role is remote, requiring a professional and results-oriented individual.
Responsibilities:
- Provide expert client support via multiple channels.
- Resolve client inquiries and concerns efficiently.
- Maintain accurate client records and documentation.
- Adhere to all company policies and procedures.
- Contribute to process improvement initiatives.
- Educate clients on products and services.
- Remote work arrangement (Work From Home)
- Comprehensive training and development.
- Competitive weekly compensation package.
- Health, dental, and vision benefits.
- Opportunities for career advancement.
- Proven client service experience.
- Excellent verbal and written communication skills.
- Proficiency in relevant software applications.
- Strong problem-solving abilities.
- Self-directed and organized work style.
- Willingness to obtain HLLQP License - Support will be provided
- Canadian residency.
Interested candidates should submit a resume and cover letter.
AO Globe Life is an equal opportunity employer.
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Job Detail
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Job IdJD2392846
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOttawa, ON, Canada
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EducationNot mentioned