Job Description

Rosedale Transport is a family owned business since 1969. With 15 terminals across North America we can provide and service our customers freight knowing their product will arrive quickly and safe to its destination.

Rosedale Transport in Edmonton requires a Customer Care Associate. 1 Year Contract. The role includes administrative work, operations, customer care, and Pick-up's.

This representative will be responsible for communicating verbally and by email with Customers, outside agents and internal employees. General responsibilities will include taking pickups, tracing and tracking shipments, notify hold for pick -up customers and Carriers, book appointments, file, etc...

Shift

Monday to Friday, 8:00am to 4:30pm

Description:

Minimum of 1 years direct experience in a Customer Service capacity. Must have the ability to effectively communicate verbally and in writing. Previous experience working within the transportation industry an asset. Strong conflict resolution skills in order to handle customer issues. Sound analytical thinking, planning, prioritization, and execution skills. manual dexterity for desktop computer and peripherals.
Business Equipment and Computer Applications

Microsoft Office (Excel, Word, Outlook), Maddocks Systems, Telephones.
Only qualified applicants with the outlined experience and/or skills will be contacted for an interview.

If you qualify and are interested in applying, please forward your resume for review.

Job Types: Full-time, Permanent

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance Vision care Wellness program
Schedule:

Day shift Monday to Friday
Supplemental pay types:

Bonus pay
Job Types: Full-time, Permanent

Pay: $20.00 per hour

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance Paid time off Vision care Wellness program
Location:

Edmonton, AB (required)
Work Location: In person