Job Description

The Customer Care Coordinator is an integral part to this real estate developer\xe2\x80\x99s customer care team. They are looking for someone to grow with them and take on existing as well as future projects.

ABOUT OUR CLIENT

This developer creates residential communities in the lower mainland. They emphasize the importance of people\xe2\x80\x99s wellness by considering the functionality of their developments \xe2\x80\x93 they strive to continually better their projects to meet the needs of their homeowners.

ABOUT THE OPPORTUNITY

The Customer Care Specialist / Coordinator is essential to ensuring homes meet the standards of the company and homeowners. This opportunity is ideal for someone who has a background in customer or homeowner care and is looking to join a company that they can develop and grow with as a customer care professional.

ABOUT THE POSITION

You will be the point of contact for existing and potential homeowners and work closely with the construction and marketing teams. Your responsibilities may include but are not limited to:

• Responding to homeowner inquiries.
• Deficiency walk-throughs.
• Managing tasks in deficiency software.
• Maintaining customer care database.
• Warranty process documentation, homeowner manuals, and closing packages.

THE REQUIREMENTS

• 1-2+ years customer care / homeowner care / warranty experience.
• Class 5 drivers license and vehicle.
• Experience with customer care software (Tribe is an asset)
• Strong customer service & communication skills.
• Experience organizing and managing trades and homeowners.

COMPENSATION

• Salary: up to $80,000.00 experience dependent
• Potential for annual performance based bonus.
• Extended health, dental, and vision benefits.
• 2-3 weeks vacation.

HOW TO APPLY

Please apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please contact Amaan Pawa at: 236-427-2992 or email apawa@impactrecruitment.ca. To learn more about our open positions, visit us at .

Looking for a job NOW? (Impact Recruitment\xe2\x80\x99s sister company) to find a job today: https://www.ambimi.com/become-a-professional

ABOUT IMPACT RECRUITMENT

Specializing in a wide variety of industries and recruitment verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth.

The Certified Candidate\xc2\xae system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate\xc2\xae and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca.

Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.

IMP01

Impact Recruitment