Customer Care Centre (ccc) Agent
Ottawa, ON, CA, Canada
Job Description
S. Dilawri Automotive Group is looking for a Customer Care Representative to join our team. This candidate would be working with all 10 dealerships.
Work Location:
390 West Hunt Club - Hyundai on Hunt ClubDuties/Responsibilities:
The main responsibility is to help create business opportunities for all 10 dealerships through inbound and outbound calls.
? Work as a team to coordinate and set up appointments for customer service requirements.
? Update customer records with all interactions and customer transactions.
? Assist inbound customer needs while maintaining strict outbound targets.
? Answering all inbound calls in a timely and efficient manner.
? Working closely with teammates to ensure customer satisfaction and requests are met.
Job Requirements & Qualifications:
? Secondary School Diploma required.
? Ability to multitask and work under pressure.
? Ability to maintain a positive attitude with teammates.
Experience:
? Minimum 1 year experience working in a retail customer service or call center environment.
Schedule:
? 8 hour shift
? Monday to Friday
Compensation:
$19/hr + bonus
Job Types: Full-time, Permanent
Pay: From $19.00 per hour
Benefits:
Dental care Disability insurance Extended health care Life insurance
Experience:
Customer Service: 1 year (required) Call Centre: 1 year (preferred)
Work Location: In person
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Job Detail
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Job IdJD2973141
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOttawa, ON, CA, Canada
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EducationNot mentioned