Customer Care Centre (ccc) Agent

Ottawa, ON, CA, Canada

Job Description

S. Dilawri Automotive Group is looking for a Customer Care Representative to join our team. This candidate would be working with all 10 dealerships.

Work Location:

390 West Hunt Club - Hyundai on Hunt Club

Duties/Responsibilities:



The main responsibility is to help create business opportunities for all 10 dealerships through inbound and outbound calls.

? Work as a team to coordinate and set up appointments for customer service requirements.

? Update customer records with all interactions and customer transactions.

? Assist inbound customer needs while maintaining strict outbound targets.

? Answering all inbound calls in a timely and efficient manner.

? Working closely with teammates to ensure customer satisfaction and requests are met.

Job Requirements & Qualifications:



? Secondary School Diploma required.

? Ability to multitask and work under pressure.

? Ability to maintain a positive attitude with teammates.

Experience:



? Minimum 1 year experience working in a retail customer service or call center environment.

Schedule:



? 8 hour shift

? Monday to Friday

Compensation:



$19/hr + bonus

Job Types: Full-time, Permanent

Pay: From $19.00 per hour

Benefits:

Dental care Disability insurance Extended health care Life insurance
Experience:

Customer Service: 1 year (required) Call Centre: 1 year (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2973141
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned