Requisition ID: 184730
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Indigenous Peoples include First Nations, M\xc3\xa9tis and Inuit people. Only those Indigenous peoples who come from Canada should identify themselves as belonging to this designated group.
Who we are:
Our Customer Contact Centre team is the \xe2\x80\x98heart of our operation\xe2\x80\x99. When you join our Customer Contact Centre, you\xe2\x80\x99re joining an inclusive, award-winning workplace that delivers superior customer care for our customers. In your career as a Scotiabanker, you can expect to experience the support of a culture built around recognition and rewards, diversity and inclusion, and our core values of respect, integrity, passion, and accountability. Your skills and abilities will be nurtured and supported by banking leaders, with the focus on your success and development. At Scotiabank, we value diversity and what it brings to our teams and customer experiences. You will be welcomed into our Scotiabank family and have access to a large and growing Indigenous community, where you will be able to connect, share, and learn with our Indigenous team members and their allies. We also uplift voices that value intersectionality and have a variety of Employee Resource Groups to fit your lifestyle and background.
What you can expect:
In the first phase of the role, support is our main priority. Our training team will guide you through a designated 9 weeks of training where we encourage curiosity to ask questions as part of your learning journey. For three weeks, you will join a small team of up to 15 -20 new team members and develop your banking knowledge with the aid of a pre-assigned coach. You will be learning one product at a time maximizing your opportunity to be as comfortable with our products as possible. The next phase of your journey will involve a blend of building supportive relationships with your new manger and team while also finding the space to develop at your own pace.
You will start participating in:
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