Job Description

Job Summary: Come work as CST Business Support Analyst with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for an CST Business Support Analyst to join the CST Project - Patient Registration team. Apply today to join our team!
About the The Clinical & Systems Transformation (CST) Project
The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia\'s history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations.
As a CST Business Support Analyst with Vancouver Coastal Health you will:

• Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.
• Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.
• Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision.

Qualifications: Education & Experience

• Bachelor\xe2\x80\x99s Degree in Business Administration, Clinical Informatics or related discipline.
• Minimum of five (5) years\xe2\x80\x99 recent, related experience in health care or information management, or an equivalent combination of education, training and experience.
• Master\xe2\x80\x99s degree preferred.

Knowledge & Abilities

• Superior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues.
• Highly developed business writing and verbal communication skills with the ability to document work appropriately.
• Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.
• Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.
• Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.
• Technical writing experience is considered an asset.
• Knowledge of information technology applications and outcomes achieved through new platforms
• Demonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.
• Demonstrated ability to use database, spreadsheet and word processing software at an advanced level.
• Physical ability to perform the duties of the job.

Closing Statement: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.
WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and \'going first\' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada\'s Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.



***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.