Csr/bank Teller Mississauga
Mississauga, ON, Canada
Job Description
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Responsibilities and Accountability:
- Greet and answer customers\xe2\x80\x99 enquiries in a professional and courteous manner;
- Resolve problems or discrepancies concerning customers\' accounts quickly and professionally;
- Create a positive customer experience by understanding and meeting customers\xe2\x80\x99 service needs accurately and efficiently;
- Process customer cash deposits and withdrawals, cheques, outward remittances, foreign exchange transactions, wire transfers, funds settlement, credit card payments, money orders, certified cheques and other related banking transactions;
- Obtain and process information required for the provision of services, such as opening accounts, issuing Letter of Credit, Standby LC etc.;
- Sort and file deposit slips and cheques;
- Ensure the confidentiality of the Bank and its customers\xe2\x80\x99 information;
- Provide administrative support, including filing documents and coordinating office upkeep with building management service to resolve facility-related issues
- Accountable for the general maintenance of the office including managing office supplies and keeping the office environment tidy and organized.
- Relevant post-secondary education with Diploma/Degree in Business Administration, Accounting, Finance or Economics
- Ability to perform tasks in an accurate, efficient and timely manner
- Proven judgment and decision-making ability with demonstrated integrity and ethical standards
- Effective verbal and written communication skills
- Ability to handle difficult customers with diplomacy
- Accuracy and attention to detail
- Additional language ability: Mandarin/Cantonese Chinese
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Monday to Friday
- Bonus pay
- Overtime pay
- customer service: 1 year (preferred)
- Mandarin (preferred)
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Job Detail
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Job IdJD2129573
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMississauga, ON, Canada
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EducationNot mentioned