CSR - Customer Service Representative Job in Otter Co-Op

Csr Customer Service Representative

West Kelowna, BC, CA, Canada

https://ca.mncjobz.com/company/otter-co-op

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Job Description

Job Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a customer-oriented mindset, able to handle inquiries and resolve issues effectively.

Duties

Respond to customer inquiries. Analyze customer needs and provide appropriate solutions or escalate issues as necessary. Upsell products and services , enhancing the customer experience while driving sales. Exhibit excellent etiquette, ensuring a positive interaction with every customer. Collaborate with team members to improve overall service quality and efficiency.

Experience

Previous experience in customer service or sales is preferred but not mandatory. Strong analytical skills with the ability to assess situations quickly and provide effective solutions. A positive attitude, resilience under pressure, and a commitment to delivering outstanding service are essential for success in this role.
Join us in creating memorable experiences for our customers while developing your career in a supportive environment!

Job Types: Full-time, Part-time

Pay: $17.85-$19.00 per hour

Benefits:

On-site parking Paid time off
Work Location: In person

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