CSR (Customer Service Representative) Job in Dr. Janet Chung Medicine Professional Corporation

Csr (customer Service Representative)

Mississauga, ON, CA, Canada

Dr. Janet Chung Medicine Professional Corporation

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Job Description

We are an Otolaryngology - Head & Neck Surgery medical office in Mississauga, Ontario and are looking for 1 highly professional, dependable, and trustworthy Customer Service Representative to fill a full-time position. You will be working with a group of dynamic, caring and patient-oriented professionals providing a supportive and innovative work environment. Our reputation is built on compassionate and quality care and a successful candidate should share a certain set of values as they pertain to patient care and support.

We are looking to hire on Full Time Medical Reception/ Administrator to join our team. Work hours will be 8 hours per day, generally 09:00 to 17:00, although it may be necessary to adjust these hours depending on clinical schedules.

We are looking for someone with a minimum of two years experience in a customer service role. We are a paperless office, utilizing Accuro as our EMR system, experience with this system would be an asset.

The successful candidate should have the following qualities and qualifications:

Passion for helping people Must be able to multi-task as this is a

high-volume

office Excellent working knowledge of computers High degree of integrity and professionalism Excellent verbal/ written communication skills Excellent command of English Superior patient service and organizational skills A post-secondary education would be an asset
The position responsibilities include:

Answering the phone Patient demographic charting Greeting patients and facilitating an excellent level of patient service throughout the patient's visit Liaise with various doctor offices to ensure completion of referrals or other documents requested Operates and maintaining the computerized patient information system General clerical and administrative support Salary: $22.00 per hour
Please respond to mississaugaENT@gmail.com

Successful applicants will be contacted to book a phone interview, followed by an in-office interview

Please supply three job related references with your resume

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

Paid time off
Education:

Secondary School (preferred)
Experience:

Call center: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person

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