**Job Summary:** We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and the ability to analyze and resolve customer inquiries efficiently. Experience with data entry and familiarity with supply chain operations is a plus. **Duties:** - Communicate with customers via phone, email, and in-person to provide information about products and services - Process orders, returns, and exchanges accurately and in a timely manner - Analyze customer inquiries and issues to provide appropriate solutions - Utilize SyteLine or similar software for order entry and tracking - Coordinate with the supply chain team to ensure timely delivery of products - Assist in transportation management systems for efficient freight handling - Handle shipping and receiving tasks as needed **Requirements:** - Proficient in data entry with a high level of accuracy - Excellent verbal and written communication skills - Ability to type efficiently while on the phone with customers - Familiarity with phone systems for handling customer calls - Knowledge of transportation management systems is a plus - Experience in freight, shipping, or receiving operations preferred This position offers the opportunity to work in a dynamic customer service environment where your skills will be valued and developed. Apply now to join our team! Job Type: Fixed term contract
Contract length: 6 months Pay: $16.00-$20.00 per hour Expected hours: 40 \xe2\x80\x93 50 per week Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• dispatching: 1 year (preferred)

Work Location: In person