Job Description

We are a leading fireworks wholesaler seeking a full-time office position for our Abbotsford branch. Fireworks are fun, and we hope you are too! We sell fun... it's our job... it's what we do.... are you fun?

Looking for a team player who takes pride in your efforts and can work in a fast-paced environment! If you're a go-getter and takes the initiative, keep reading!

Office duties include (but are not limited to):

Answering phones. Taking orders over the phone/fax/email. Create packing slips and add additional paperwork for shipping. Contacting existing customers by phone to get orders. Combining and filing paperwork. Inventory management and tracking.
Are you still reading? Well, keep going! (perhaps sing while you read?)

You Must have:

Excellent verbal and written communication in English. Outgoing personality with a pleasant phone manner. A good attitude and get along well with others. Have reliable transportation Able to multitask and manage a heavy and varied workload. Seeks and welcomes support, feedback, and input from others. To work as part of a team and independently when required. To manage yourself with little supervision/instruction. Have fun in life, and love what you do!

Ideal Skills and Abilities:

Proficient with Microsoft Office Suite: Word, Excel, Outlook, Teams. Familiarity with Sage300 or other popular accounting software. Aren't afraid of the computer, the internet, the phone or taking on new tasks!
Oh good, you're still reading... send us your resume! Or... keep reading...

Overtime

It is as needed for the week(s) leading up to firework holidays (Victoria Day, Canada Day, Halloween, New Years'); however, Halloween is our busiest time of year where you can expect 12 hour days leading up to it and working for 3 weeks. New Year's may require overtime and other such holidays during the year. Otherwise, we work from Monday to Friday 8 am to 4:30 pm.

RRSP Matching & Personal Days

We offer RRSP matching contributions (after probation) of up to $1,000 per year. Also, 2 paid personal days (offered after 3 month probation).

Oh here's the best part...

Having Fun at Work

We have lots of fun, from frequent company BBQs in the summer months to celebrating special holidays in unique ways. We will tell you more in the interview!

Email your resume

Thank you to everyone who submits a resume. We review all resumes then select a few applicants for the initial interview. After all the 1st interviews are done, we will arrange a limited number of 2nd interviews where you'll get to try a few real job tasks for 20 - 35 minutes to get an idea of the work you'll be doing.

Thank you for making it this far!
Please send us your resume so that we can get you in to see us!
(What tune were you singing or did you skip to the end?)

Job Duties:

Answer incoming customer inquiries Collaborate with key stakeholders and teams to stay updated on new products, services, and policies Record and modify customer information within the database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested

Work Remotely?

No we do not offer it for CSR position.

Part time work?

Sorry no, we are full time and we expect that you will be here for the full time.

Job Types: Full-time, Permanent

Pay: From $19.00 per hour

Expected hours: No less than 40 per week

Benefits:

Extended health care Paid time off RRSP match Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday
Experience:

Customer Service: 2 years (required) Microsoft Office: 1 year (preferred) Sales: 1 year (preferred) Answering Phones: 2 years (preferred)
Language:

English (required)
Location:

Abbotsford, BC (preferred)
Work Location: In person