Job Description

Overview



We are seeking a friendly, detail-oriented

Customer Service Representative / Bartender

to join our team at Rally Sherwood Village. This hybrid role is essential in providing exceptional guest service both at the counter and behind the bar. The ideal candidate has experience in food service or hospitality, values high customer satisfaction, understands food safety, and is confident with cash handling.

This position is perfect for someone who enjoys engaging with customers, can multitask in a fast-paced environment, and wants to grow their skills in a dynamic, community-focused setting.

About the Role



As a

CSR / Bartender

, you will be responsible for creating a positive first impression, preparing beverages, and ensuring our guests receive warm, attentive service. You will switch between customer service and bartending duties as needed, making this a versatile and engaging role for someone who enjoys variety in their workday.

Responsibilities



Greet guests warmly and provide outstanding front-of-house customer service Prepare and serve alcoholic and non-alcoholic beverages to spec Follow proper drink recipes, portioning, and presentation standards Operate the POS system Maintain bar and service area cleanliness, restocking as needed Assist with opening and closing procedures for both CSR and bar sections Support the service team with food running, bussing, and general hospitality Uphold all food safety, sanitation, and alcohol service regulations Address guest questions, concerns, or requests with professionalism and care Contribute to a positive, welcoming atmosphere that reflects Rally's values

Qualifications



Smart Serve certified

(required) Excellent communication skills and the ability to multitask effectively Comfortable working in a fast-paced, high-energy environment Reliable, punctual, and collaborative strong team player Friendly, approachable, and committed to delivering great guest experiences
Job Types: Full-time, Part-time

Pay: $17.60 per hour

Expected hours: 15 - 40 per week

Work Location: In person

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Job Detail

  • Job Id
    JD3255634
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, CA, Canada
  • Education
    Not mentioned