Job Description

Description
This position is a part of the Non-Academic Staff Association (NASA).
This position offers a .
Location - This role is in-person at North Campus, Edmonton.
Working at the University of Alberta
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Metis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .
Working for the Parking Services
Parking Services provides parking and traffic management services to the campus community.
Position Summary
The main duties are to sell parking to the university community, including staff, students and visitors.
This position also provides admin support to the front office operations of Parking Services.
Duties

• Manage the mail and order supplies
• Provide record management for the parking operations
• Sell vehicle and bicycle parking permits to students, staff, faculty and visitors, as well as outside contractors
• Accept payments of citations and other parking-related sales
• Answer customer inquiries (in person, phone and email) and solve parking-related issues according to the parking services standard operating protocol

Minimum Qualifications

• High School
• Prior customer service experience in a fast-paced environment
• Prior interaction with technology as a work tool
• Computer proficiency with Microsoft and Google applications

Preferred Qualifications

• An understanding of Parking Operations systems is a strong asset, including the ability to navigate software such as T2 FlexPort and Iris, Offstreet, Honk, and Genetec Camera system software

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms-physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes ayant une orientation sexuelle ou une identite et une expression sexospecifique; et tous ceux qui peuvent contribuer a la diversification des idees et a l'universite a postuler.
Note: This opportunity will be available until midnight September 30, 2025, Edmonton, Alberta local time.

Skills Required