Job Description

Crumbl Cookies is known for bringing family and friends together over the world?s best box of cookies and we?re looking for a full-time manager to help achieve that goal! A manager is the first point of contact at the store and responsible for managing the store processes, facilitating a positive store culture, and training the store shift leads. The ideal candidate has experience managing and training people in a professional/food service setting. This is an excellent opportunity to work with a fast-growing brand that offers a competitive salary, benefits, and career advancement opportunities. Qualifications (includes, but not limited to):

• Excellent problem solving and decision-making skills, results oriented and customer service focused
• Demonstrated ability to effectively lead and manage a team in a fast-paced, dynamic environment
• Flexibility to work 40-50 hours per week, rotating shifts, including weekends and holidays
• Valid driver?s license & access to private transportation
• Highschool diploma & possess all employment documentation required by federal and provincial law
• Prior food service experience preferred
• Prior inventory and ordering experience preferred

Responsibilities:

• Train & manage Shift Leads
• Train new shift leads on cookie processes; demonstrate management skills
• Facilitate regular training/development of existing shift leads on an individual level
• Create an environment of clear communication
• Discuss shift-specific issues with shift leads and train to resolve
• Manage store culture
• Facilitate new employee training (notify shift leads of new hires, ensure training is consistent)
• Work in store at various times rather than set schedule (Monday 5am shift, minimum 1 night closing shift)
• Ensure that the work environment is safe, secure, and healthy for all employees
• Create measurable benchmarks and goals to maintain and improve store environment
• Clearly communicate expectations and hold team accountable
• Implement Store Processes
• Manage inventory ordering with owner, able to independently local source ingredients when needed
• Identify areas to increase store efficiency and create new processes
• Manage weekly schedule and review submitted employee time
• Handle cash in store (bank deposits, cash tips, record keeping)
• Coordinate catering
• Facilitate any store-specific marketing initiatives
• Monitor cookie quality and communicate changes needed
• Ensure store is upkept to health code standards and inspection notes are implemented
• Communicate with corporate on quality controls and store benchmarks
• Maintain store selling benchmark statistics and meet performance metrics
• Ensure cookie quality and food safety is elite

Benefits:

• Salary based on previous experience ($45,000-$60,000)
• Year-end performance bonus
• Paid for work computer
• Employee discount and free cookies

About Crumbl Cookies: Since opening its doors four years ago, Crumbl has expanded to over 800 bakeries in USA, making it the fastest-growing cookie company in the nation. No matter how big the brand becomes, Crumbl is a family-owned business and is proud to contribute to the livelihoods of its thousands of local franchise partners, managers and bakers. With each new bakery, Crumbl will strive harder than ever to fulfill its mission of bringing family and friends together over the world?s best box of cookies. Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year based on experience Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Restaurant type:

• Bakery

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Saturday availability

Job Type: Full-time Salary: $45,000.00-$60,000.00 per year Benefits:

• Extended health care
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Shift availability:

• Night Shift (required)
• Day Shift (required)

Work Location: In person