The Certified Registered Massage Therapist Association (CRMTA) is a professional association for RMTs in Alberta. The CRMTA was established in the province for the purposes of maintaining and improving the professional standards of practice for the massage therapy industry.
This position has primary responsibility for as answering membership inquiries, educating and advising RMT's and members via phone and in person on the benefits of becoming a member.
Major Accountabilities/Responsibilities (Including but not limited to the following):
Answer membership inquiries
Be responsible for the sales of memberships and promotion of association courses and conferences
Educate and advise RMT's and members via phone on benefits of becoming a member
Distribute and process enrollment applications
Present information to members and potential members through classroom settings and one-to-one (in person and via phone)
Education and Experience
A General Insurance Agent Certificate (Level 1)
A minimum of 2 years of administrative/office experience
Consideration will be given to a graduate from an accredited school of Massage Therapy with a Massage Therapy License (RMT)
Administrative experience from within the insurance industry an asset
Previous insurance or membership sales experience preferred
Demonstrated working knowledge of database systems and MS Office (Excel, Word, Outlook)
Skills and Competencies
Exceptional relationship building abilities
Strong customer service skills
Ability to successfully negotiate
Strong skills in assessing, planning and organizing workload demands
Ability to change priorities with ease
Strong attention to detail and analytical thought process
Fast and accurate data entry
Strong time management skills
Personal Characteristics
Display a professional appearance and demeanor at all times
Approachable, positive, respectful and courteous
Able to build strong relationships
Reliable and dependable
Able to use initiative
Critical thinker and problem solver
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