Job Description

Additional Locations: Canada-QC-Montreal
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
French Translation to Follow
Clinical Specialist in Cardiac Rhythm Management Based in Montreal
About the role
As a Clinical Specialist, you will be at the forefront of Boston Scientific's mission, providing high-end clinical support during clinics and implants of Cardiac Rhythm Management (CRM) Devices such as Pacemakers, Transvenous Defibrillators and Subcutaneous. You will also have to collaborate with our dynamic team to ensure successful product adoption across hospitals in Quebec. Boston Scientific is a leading provider of innovative Cardiac devices, committed to transforming patient care. Our cutting-edge products play a vital role in advancing cardiovascular health. Join us in making a difference!
Your responsibilities will include:

• Upon request, provide expert clinical support on the full CRM portfolio, focusing on implants and clinic support.
• Act as the primary contact for Boston Scientific customers in the territory, offering on-site support.
• Collaborate with Territory Managers to achieve sales targets and manage the defined territory strategically.
• Conduct education and training sessions on CRM devices for healthcare professionals and clinical center personnel.
• Build relationships with Key Opinion Leaders and targeted customers, ensuring high-quality clinical support.
• Educating customers on product merits through presentations and demonstrations.
• Providing commercial support, troubleshooting, and product support.
• Supporting clinical research and participating in case reviews and observations.
• Meeting with clients to identify clinical needs and discussing how our products can address them.
• Developing business relationships with hospital personnel and key decision makers.
• Responding to customer needs and complaints, ensuring optimal solutions.
• Fostering strong relationships with sales and marketing colleagues.
• Traveling within Quebec for product promotion and clinical support.
• Other duties as required.

Required qualifications:

• University degree or Electrophysiology specialty training
• Minimum of 3 years of clinical experience in Rhythm Management and/or Electrophysiology in a hospital setting to achieve certification rapidly for clinical support of the entire CRM.
• Medical product development or device support experience.
• Willingness to work in Electrophysiology laboratory and operating room environment.
• Ability to travel, including overnight and/or weekends as needed, within Quebec, Canada and occasional international travel (approximately 30% of time).
• Bilingual in English & French.
• Driver's license in good standing.

Preferred qualifications:

• Experience in pacemaker and defibrillator clinic as well as in EP laboratory .
• Experience in EP with catheter ablation, particularly for atrial fibrillation.

A propos du role
En tant que specialiste clinique, vous serez a l'avant-garde de la mission de Boston Scientific, en fournissant un support clinique haut de gamme lors des cliniques et des implantations de dispositifs de gestion du rythme cardiaque (CRM) tels que les stimulateurs cardiaques, les defibrillateurs transveineux et les defibrillateurs sous-cutanes. Vous devrez egalement collaborer avec notre equipe dynamique pour assurer une adoption reussie du produit dans les hopitaux du Quebec. Boston Scientific est l'un des principaux fournisseurs de dispositifs cardiaques innovants, engage a transformer les soins aux patients. Nos produits de pointe jouent un role essentiel dans l'amelioration de la sante cardiovasculaire. Rejoignez-nous pour faire une difference !
Vos responsabilites comprendront:

• Selon les besoins de couverture, fournir un support clinique expert sur l'ensemble du portefeuille CRM, en se concentrant sur les implants et le support clinique.
• Agir en tant que contact principal pour les clients de Boston Scientific sur le territoire, en offrant une assistance sur site.
• Collaborer avec les gestionnaires de territoire pour atteindre les objectifs de ventes et gerer le territoire defini de maniere strategique.
• Organiser des sessions d'education et de formation sur les appareils CRM pour les professionnels de la sante et le personnel des centres cliniques.
• Etablir des relations avec les principaux leaders d'opinion et les clients cibles, en garantissant un soutien clinique de haute qualite.
• Eduquer les clients sur les merites des produits a travers des presentations et des demonstrations.
• Fournir un support commercial, un depannage et un support produit.
• Soutenir la recherche clinique et participer aux revues de cas et aux observations.
• Rencontrer les clients pour identifier les besoins cliniques et discuter de la maniere dont nos produits peuvent y repondre.
• Developper des relations d'affaires avec le personnel hospitalier et les principaux decideurs.
• Repondre aux besoins et aux reclamations des clients, en garantissant des solutions optimales.
• Favoriser des relations solides avec les collegues des ventes et du marketing.
• Deplacements au Quebec pour la promotion et le support clinique des produits.
• Autres taches selon les besoins.

Qualifications requises:

• Diplome universitaire ou formation technique en electrophysiologie
• Minimum de 3 ans d'experience clinique en gestion du rythme et en electrophysiologie en milieu hospitalier pour pouvoir etre certifie rapidement pour le support clinique de l'ensemble du portefeuille CRM.
• Experience en developpement de produits medicaux ou en support d'appareils.
• Volonte de travailler dans des environnements de laboratoire d'electrophysiologie et de salle d'operation.
• Capacite a voyager, y compris la nuit et/ou les fins de semaine selon les besoins, au Quebec, au Canada et a l'etranger occasionnellement (environ 30% du temps).
• Bilingue en francais et anglaise.
• Permis de conduire en regle.

Qualifications souhaitees:

• Experience en clinique de stimulateurs cardiaques et defibrillateurs ainsi qu'en laboratoire EP.
• Experience en EP avec ablation par catheter, notamment pour la fibrillation auriculaire pourrait etre un atout.

Requisition ID: 615928
Minimum Salary: $66500
Maximum Salary: $131800
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see --will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for hourly, non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for salaried, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
Compensation for sales roles is governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).
Our organization is across Canada and has commercial representation in 140 countries.
This job involves regular collaboration with colleagues, clients, and stakeholders across Canada, the U.S., and/or internationally, making proficiency in English essential for effective communication and alignment. English is necessary for engaging with a range of documentation and maintaining effective communication if interacting with external clients or vendors.
As detailed in the job description, this job involves communicating, both verbally and in writing, with other Boston Scientific teams located across Canada, the United States and/or with our international clients and partners. International customers and partners represent an important part of our activities. Based on an evaluation, we have determined that the duties of CRM Clinical Specialist II / Specialiste Clinique II en gestion de rythme cardiaque (CRM) position require knowledge of English in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills tasks related to CRM Clinical Specialist II / Specialiste Clinique II en gestion de rythme cardiaque (CRM) position.
However, in Quebec, Boston Scientific limits as much as possible the number of positions for which it requires the knowledge of another language than French. Boston Scientific solely requires proficiency in English where it is necessary for the performance of an employee's duties.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Skills Required