Job Description

CRISIS RESPONSE WORKER

Crisis Response Services- 24/7 Program

Contract until September 2026

(37.5 hours per week)

File #25-035

EveryMind Mental Health Services (formerly Peel Children's Centre) is looking for a highly skilled, experienced, and enthusiastic mental health professional to work in their Crisis Response Services program and respond to crisis situations and provide both telephone & in-office/community crisis response and services to children, youth and their families in the Region of Peel for a Crisis Response Worker contractual role.

EveryMind is an accredited children and youth mental health centre that provides a continuum of high-quality mental health services to enrich the lives of children, youth and their families who are experiencing social, emotional and/or behavioural challenges. Our services are provided in a dynamic, client-centred environment that values respect and inclusion, collaboration, learning, innovation and accountability.


Our

Crisis Response Services

offers immediate aid for children/youth and their families who are dealing with imminent mental health crises and provides a two-tiered response service via telephone and on-site visits to the clients' home, school, or any other location in the community.

The contract is until September 30, 2026, with a start date as early as possible.

Hiring Salary range - $68,235 - $79,825 over 5 years

Please note that hiring salaries are commensurate with experience and generally start at the beginning of the range.

This position works 37.5 hours per week and requires availability for 24/7/365 shift work.

Shifts are based on a rotational schedule which includes weekends, public holidays, and overnights.

Why work at EveryMind?

Work for an organization that is the

lead agencyin child and youth mental health services for the Region of Peel, known for our excellence in providing quality services. A strong workplace wellness-focused, paid personal leave days, in addition to 11 paid public holidays; 4% of your salary in lieu of benefits; and 4% of base salary in lieu of vacation. Contribute to the mental health & well-being of children and youth. Enjoy exceptional training and development opportunities, including an

Education Assistance Planto support employees in further education in their field.

Hybrid workavailable, with some aspects of the role done remotely from your home Company Laptop and cellphone provided to employees. Free, confidential 24/7 counselling and mental health support for you and your family via our Employee and Family Assistance Program. A workplace culture that embraces

Diversity, Equity, Inclusion & Anti-racism (DEIA)with employee-led internal committees focusing on Black Engagement, LGBTQ2S, Indigenous Knowledge. Opportunity to join

staff forumson DEIA issues.

Job Responsibilities

The incumbent will:

Respond to crisis calls from clients in mental health crisis, in a timely manner, implementing verbal de-escalation techniques Provide immediate crisis assessment and planning; Develop and implement safety plans, as required; Complete follow up calls and/or visits to the clients, to further support stabilization of the crisis situation and provide linkages to ongoing community supports or counselling; Complete all necessary risk and behavioural assessments, utilizing tools such as Columbia Screener - Suicide assessment tool and Can-CAT- Child and Adolescent Needs and Strengths assessment; Based on assessment, utilize effective counselling, problem solving and safety planning skills; Work closely with other members of the Crisis Response Service; Provide service in the home, in the school or in the community as needed; Provide time-limited, transitional case management supports and collaboration with other service providers following the crisis response; Work flexible, rotating shifts (including weekends/overnights/public holidays) according to a predetermined schedule and provide on call coverage, since Crisis Response Services operates 24 hours a day, 365 days a year.

Skills and Qualifications

Bachelor's degree in Social Work or Bachelor's degree in social services or health related field with a minimum of two years clinical experience

OR

3-year CYW diploma with three years clinical experience in children's mental health crisis response services. Previous experience in a mental health setting and/or distress line. Demonstrated knowledge of crisis theory and relevant legislation pertaining to children's mental health, child and family development, mental health issues and community resources. Strong client engagement and assessment skills. Proven risk assessment, effective counselling, problem solving and safety planning skills. Have proven tolerance for high pressure situations which necessitates a calm and competent manner, quick and effective problem-solving skills. Display a proven ability to anticipate unsafe situations and formulate safety plans to address these needs. Possess strong interpersonal, verbal and written communication skills; Strong technology skills and experience with client care information systems and Microsoft Office Suite, including Outlook and comfortable with use of apps. Embraces diversity and demonstrated cultural awareness with critical self-awareness and understanding of engagement with the culture of clients and families A valid Ontario Driver's License (Full G Class), and access to a reliable vehicle with comfort in driving throughout Peel Region and surrounding areas is required. Prior experience with Columbia Screener - Suicide assessment tool and Can-CAT- Child and Adolescent Needs and Strengths assessment tool is an asset. Applied Suicide Intervention Skills training (ASIST) is an asset. A second spoken language is an asset. A Satisfactory Vulnerable Sector Police Check and Pre-Employment Medical screening (including TB test, MMR, TD, Polio, Covid-19 Vaccination), is required.


EveryMind is committed to building a highly qualified, diverse, inclusive, varied workplace reflecting the full diversity of the community we serve, a workplace that is welcoming to people of all backgrounds, where our employees and our clients can be their authentic selves.


We encourage applications from members of historically marginalized groups including but not limited to Black, Indigenous, and People of Colour, people with varying abilities, LGBTQ2S+, and other equity-seeking groups. Please click here to see our Diversity, Equity & Inclusion statement. https://everymind.ca/diversity-equity-and-inclusion/.


We are striving to create a barrier-free and accessible workplace for everyone, this includes our hiring processes. EveryMind will make every effort to accommodate any accessibility needs of candidates through the hiring process, under the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (2005). Please inform us if you require any accommodation during the hiring process.


We appreciate your interest, however, only those applicants selected for an interview will be contacted. If this position is of interest to you, please submit a cover letter and resume via the link by no later than

August 21

, 2025 @ 5 PM.

#LI-NS1

www.everymind.ca