Job Description

Chippewas of the Thames First Nation is accepting applicants for the position of:

Position Title

: Crisis Response Team Supervisor (Contract Role)

Department

: Health

Hours of Work

: 37.5 hours per week working onsite 8:30am - 4:30pm

Location:

322 Chippewa Road, Muncey ON

Posting Date

: Friday October 31, 2026

Closing Date

: Friday November 21, 2026

Summary:

Chippewas of the Thames First Nation (COTTFN) is seeking a Crisis Response Team Supervisor to lead a multidisciplinary team delivering culturally safe, trauma-informed prevention, intervention, and post-vention services for COTTFN and partner communities. The Supervisor ensures 24/7 service readiness (including on-call coordination), integrates First Nation cultural components into care, and upholds accreditation standards, COTTFN policies, and financial/reporting requirements. The role collaborates closely with health partners, schools, emergency services, and community programs to support timely, high-quality responses and follow-up.

Responsibilities:

Lead day-to-day operations of the Crisis Response Team, including schedules and on-call roster to ensure coverage.

Provide staff supervision, coaching, debriefing, and facilitate regular team and critical-incident debrief meetings.

Identify training needs (e.g., suicide intervention, safety planning, cultural safety) and maintain a training matrix and compliance records.

Develop/maintain crisis manuals, protocols, and assessment tools while ensuring policy and procedure compliance.

Oversee intake, triage, risk assessment, and approve safety plans for individuals, families, and groups and ensure duty-to-report, documentation, confidentiality, and appropriate after-care.

Monitor case management quality (incident reports, client charts, discharge summaries, follow-ups).

Maintain an up-to-date Emergency Services Resource Directory and strong linkages across communities/service providers.

Plan and deliver prevention/education activities and community presentations in collaboration with internal departments (e.g., Community Wellness, CYFWB).

Prepare program and financial reports (monthly/quarterly/annual) and track KPIs/outcomes to present updates to leadership/committees.

Manage the program budget, organize receipts/payables, support audits and resource/grant development as needed.

Review, develop, and implement policies and procedures and evaluate program effectiveness and recommend improvements.

Uphold OHS, privacy, and data security standards while ensuring secure record storage and restricted access.

Qualifications:

Master's or Bachelor's in Social Work (or related field) or equivalent combination of education/experience with preference to candidates with OCSWSSW registration (or eligible) or relevant professional college/association.

3-5 years' progressive crisis response/mental health experience (intake, assessment, intervention, after-care)

1-3 years' supervisory experience preferred with demonstrated experience working respectfully within First Nations communities and traditional wellness approaches.

Certifications (or within 6 months): ASIST, Mental Health First Aid, CISM L1/L2 (or equivalent), First Aid/CPR, WHMIS.

Valid Ontario G driver's licence, clear driver's abstract, reliable vehicle, insurance; CPIC with Vulnerable Sector Check.

Knowledge of crisis theory and techniques, suicide risk assessment/safety planning, case management, trauma-informed and culturally safe practice

Exceptional written/oral communication and documentation

Proficiency with Word, Excel, PowerPoint, Outlook, and EMR/PathDMS

Ability to lead under pressure, prioritize, make sound decisions, and maintain strict confidentiality.

Hiring of Indigenous people will be given preference, please identify.

Interested applicants, please submit a cover letter, resume, three work related references, photocopies of education documents to:

human.resources@cottfn.com
OR
320 Chippewa Road, Muncey, ON N0L 1Y0

Please indicate "Crisis Response Team Supervisor" in your application.

We thank all candidates for applying; however only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

Company pension Dental care Extended health care Flexible schedule Life insurance On-site parking Paid time off Store discount
Application question(s):

Are you First Nation, Metis or Inuit?
Education:

Bachelor's Degree (preferred)
Experience:

supervisory : 1 year (required) crisis response/mental health: 3 years (required)
Licence/Certification:

Driving Licence (required) First Aid Certification (preferred) ASIST (preferred) mental health first aid (preferred)
Work Location: In person