Job Description

About the OrganizationAre you interested in making a difference?
Are you looking to instill hope and inspire change?Your Support Services Network (YSSN) is a non-profit charitable organization that offers competitive compensation packages. We also know that a job is more than a pay cheque. We offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they\'ve helped people with mental illness, developmental disabilities, complex support needs and their families or caregivers find meaningful connections to help them live their best life.Employees can take advantage of many opportunities:

• A Hybrid work arrangement that blends work from home with time in community or the office and the ability to flex or compress your work hours.
• A commitment to providing our employees with internal career opportunities through lateral position changes in our growing programs.
• In-house training, and external training for courses related to employees\' current positions or to prepare them for other roles within our organization.
• A commitment to furthering our efforts in Diversity, Equity, Inclusion and Belonging through an active Steering Committee.
• Recognition programs including long-term service awards and idea recognition.
• An active Wellness Committee that promotes and organizes yoga sessions, mindfulness moments, fun contests, lunch-and-learn events and seminars.

We didn\'t become one of Canada\'s top non-profit employers of choice without a lot of thought, care and consideration for our team. Our supportive and collaborative workplace balances engaging and challenging work with personal development and a commitment to wellness.If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today.Description
Crisis Response Worker: Safe Beds Program - Relief (12 Hour weekday/weekend shifts)
Posting Closes: May 31, 2024
Salary Range: $35.26 - $38.04 HourlyThe Crisis and Safe Bed Program is a temporary residential program (stays are up to 30 days) that provides individuals who are experiencing a mental health and/or addictions crisis with a safe, supportive space, to receive mental health supports, including de-escalation and crisis stabilization. The Program is intended to divert away from emergency services, the justice system, and/or unnecessary hospitalization by providing them with voluntary community crisis accommodation and support. Referrals may come from the broader community, community telephone crisis lines or emergency services, such as police.The Crisis Worker will be responsible for supporting individuals in a 24/7, 7 bed residential setting on a short-term basis. The Crisis Worker is responsible for providing direct support to individuals who are accessing the Crisis and Safe Bed Program, including intake and admission processes, crisis de-escalation and stabilization, supportive counselling, resourcing, advocacy and linkages to community-based services, development of daily living skills (cooking, housekeeping and hygiene) and provision of day-to-day needs (food, clothing and personal care items).The Crisis Worker provides rapid triage, assessment, intervention, resolution, short term supportive counselling and referral to the place of choice of the individual wherever possible. The Crisis Worker works closely with community partners such as the police to provide effective assessment and support to those in crisis. The incumbent also participates in assertive outreach, as well as community liaison and collaboration for the purpose of information sharing and program planning.Relief Workers are required to use their own laptop and cell phoneResponsibilities of the Crisis Worker include:

• Screening and assessing incoming referrals for program eligibility
• Completing intake and discharge processes and protocols.
• Providing crisis support and counselling.
• Assisting with self-sufficiency in daily living skills (e.g., cooking, hygiene) as needed.
• Supporting the appropriate use of medication, as per the YSSN medication policy protocol.
• Working collaboratively with clients to identify, develop, and fulfill goals they identify as meaningful and relevant.
• Co-developing strategies and plans with clients to help them address immediate short-term needs and prevent further crises.
• Facilitating and monitoring the implementation of client programs, including daily programming and groups.
• Advocating and referring clients to ongoing community-based treatment, rehabilitation, and support services and resources to help them achieve their goals and objectives (e.g., income support, supportive housing).
• Engaging clients in crisis, goal and recovery planning.
• Monitoring program rules and compliance and maintaining a safe, conducive environment to allow for psychosocial stabilization and recovery.
• Liaising and working collaboratively with community service providers and partners (e.g., mental health and addictions service providers, police, primary care) to support clients\xe2\x80\x99 care planning.
• Completing all required documentation related to the support of clients and assuring the confidentiality of all client, personnel, and organizational records and information.
• Ensuring the completion of shift responsibilities and routines.
• Participating on specific committees or working groups, as assigned.
• Completing light housekeeping duties, meal preparation, laundry, and bedroom preparation.
• Participating in the orientation of new staff.
• Responsible for conducting inventory house supplies and restocking.
• Other duties as assigned.

Qualifications:

• Bachelor\xe2\x80\x99s degree in nursing, social work, occupational therapy or a relevant field.
• Regulated Health professional (Registered Social Worker) preferred.
• At least three (3) years\xe2\x80\x99 experience working with individuals with mental health and addictions issues, especially those with complex needs (e.g., concurrent disorders, dual diagnosis).
• Demonstrate assessment and crisis intervention skills with broad knowledge of emergency mental health, crisis stabilization, and crisis management planning
• Exceptional knowledge of pertinent legislation ie. Mental Health Act
• Exceptional skills in de-escalation, crisis stabilization, crisis management planning, resourcing and advocacy
• Well\xe2\x80\x90developed problem\xe2\x80\x90solving, prioritization and conflict resolution skills
• Demonstrated in\xe2\x80\x90depth knowledge of mental health symptoms, psychotropic medications and associated side effects
• Ability to work independently and as part of a team
• Proven ability to think \xe2\x80\x9coutside the box\xe2\x80\x9d to identify plans of action to support individuals accessing the Crisis and Safe Bed Program
• Excellent communication and interpersonal skills to effectively engage community services and individuals, increasing awareness of services
• Ability to display tact, cooperation, sensitivity and respect for the opinions and situations of others
• First Aid, CPR and ASIST certifications are assets.
• OCAN Training an asset.
• Proficiency in MS Word.
• Ability to speak a second language would be considered an asset.
• The successful applicant will be required to provide a police clearance that meets agency standards
• A valid G Drivers License, access to a reliable vehicle and business use insurance coverage, OR access to reliable transportation.

EOE StatementAt YSSN, we\'re committed to providing a healthy, safe and respectful workplace where diversity and inclusive approaches are recognized assets.We invite and welcome applications from equity deserving groups, Indigenous Peoples, People with Disabilities, persons of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference.We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.Our Vision
A Meaningful Life for All: Relationships, Community, Well-Being.Our Mission
Communicate. Connect. Collaborate.Successful candidates will be required to submit proof of a primary series of a COVID-19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources.We thank all candidates for their interest. Only those selected for an interview will be contacted.Powered by JazzHR

Your Support Services Network