Job Description

Camrose Women's Shelter Society

operates a 22-bed facility offering a safe haven for women who have experienced domestic violence, abuse, or other forms of trauma. Our goal is to provide a supportive environment where women can heal, grow, and thrive.

The job of a crisis intervention worker requires you to provide life-changing services to the victims of domestic violence and help them build better lives for themselves. This can include helping to secure financial supports, finding suitable housing, developing safety plans, or meeting other goals. Our shelter works from a Trauma Informed Lens. If this resonates with you, please keep reading.

What we are looking for in a Crisis Intervention Worker:

We seek a compassionate and understanding candidate with professional values, with a firm understanding and knowledge of the impacts of family violence and homelessness on women and children. Candidates will use their skills to assess crisis calls, provide supportive listening, provide referrals and advocate with agencies. Crisis Intervention Workers are the front-line workers of the shelter and are responsible for the daily running of the house including meal preparation, house cleaning, laundry and light maintenance.

The shelter is a fast-paced environment and requires you to be professional and creative as you facilitate the success of clients and the rest of the shelter team. Your ability to remain non-judgmental and empathetic with clients, and share information appropriately with other departments to facilitate client personal growth are indispensable skills. The shelter encourages you and offers training courses to increase your skill base in applicable areas.

Our policies and guidelines are there to help you navigate this challenging environment as you will be meeting someone on their worst day. Dealing with every situation differently and with emotional intelligence is integral to providing the best possible support.

What you will bring to the position and the shelter:

Preference will be given to candidates with a degree or diploma in Human Services or related disciplines, and/or related experience working in a shelter or crisis-oriented field.

Previous work experience with clients who are victims of domestic violence, families in crisis, women's programs, or residential programs are an asset.

Knowledge or experience in domestic or family violence and abuse, reasons behind homelessness, addictions, mental illness, Indigenous culture and practice and Trauma Informed Practice.

Ability to provide one-on-one interviewing, assessment and support.

Current First Aid with CPR, Criminal Record Check, and Children's Services Intervention Record Check are required to start. Any associated costs are at your expense.

Ability to do shift work while maintaining decision-making skills, and conflict management/resolution skills is necessary.

Ability to navigate stairs, sweep/mop/vacuum, change beds, and lift up to 50 pounds is a must

Permanent Employee Hours of Work and Benefits

Hours of work: This position involves shift work based on a two-week average of 40 hours per week on a rotational basis, including weekends and overnight awake shifts.

Morning - 6:00 am to 4:00 pm

Afternoon: 9:00 am to 7:00 pm

Evening: 12:00 pm to 10:00 pm

Night: 9:00 pm to 7:00 am

Comprehensive Medical and Dental plan.

Confidential Employee Assistance Program.

$750/year for psychologist & social worker paramedical services.

Annual health care spending account of $700.

One complementary meal per shift.

The Shelter follows current Alberta Health Services COVID-19 safety protocols and provides appropriate and applicable PPE to all employees.

This a Union position under CUPE Local 1425.

We are deeply committed to fostering a diverse, equitable, and inclusive environment for staff, volunteers, and the communities we serve. We seek individuals from varied backgrounds and experiences to create a space where everyone feels valued, heard, and empowered. In consideration of the specialized support and safe space we provide at our women's shelter, this position is identified as a bona fide occupational requirement for female-identified applicants to best meet the needs and comfort of our clients. Through ongoing education and equitable practices, we strive to dismantle systemic barriers and offer a safe environment where all can grow, heal, and thrive.

Job Types: Full-time

Pay: starting at $22.36 per hour

Benefits:

Employee Assistance Program Casual dress Dental care Disability insurance Discounted or free food Extended health care Life insurance Paid time off Vision care
Schedule:

Morning shift Night shift Weekends as needed
Ability to commute/relocate:

Camrose, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you able and willing to work weekends, nights, and mornings?
Education:

Diploma or Degree in Human Services or related field (preferred)
Experience:

related: 1 year (preferred)
Work Location: In person

While we sincerely thank all applicants who apply, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: From $22.36 per hour

Benefits:

Casual dress Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Life insurance Paid time off Vision care
Schedule:

10 hour shift Day shift Evening shift Morning shift Night shift
Application question(s):

Are you able and willing to work nights, early mornings, daytime, early evenings and weekends?"
Education:

Bachelor's Degree (preferred)
Work Location: In person