Job Description

Who We Are Smoke's Poutinerie is the World's Largest & Original Poutinerie offering a broad menu exclusive to Poutine. The Smoke's Poutinerie Vision is to achieve GLOBAL DOMINATION by providing a Unique, Canadian Food Experience that will Entertain the World! As a Store Manager... you'll set the stage for Entertaining our Fans. Not only will you be serving up Smoke's GASTRONIMICAL Poutine creations, but you'll Engage and Entertain customers turning them into loyal lifelong Fans! You'll lead the team to deliver on Smoke's vision of providing a Unique Canadian Food Experience as we move closer towards GLOBAL DOMINATION! While driving sales targets and maintaining margins. What your day looks like

• Represent the Brand's Weird, Wild & Wacky Culture and demonstrate a commitment to Entertaining Fans while providing the highest level of hospitality
• Lead team members in creating the Ultimate Fan Experience
• Maintain food and labor margins as coached by your Area General Manager
• Always maintain food quality control and productivity.
• Delegate and perform tasks to ensure compliance with the Smoke's Poutinerie Operations Manual
• Forecast sales, setting aggressive goals and plans to achieve them
• Maintain passing grade on Corporate Brand Integrity Reports
• Train and coach team members on all areas of the restaurant
• Enforce safe food-handling procedures and uphold food safety practices
• Kaizen!

Skill and Fit

• 2+ years of Supervisory experience in Quick Service Restaurant
• Strong understanding of Restaurant Finances; ability to understand, track, and influence KPIs
• Strong Communication Skills, both Written and Verbal
• Strong Leadership Skills, ability to coach a Winning Team
• Ability to express a Weird, Wild & Wacky personality to align with company Culture
• Ability to work as part of a team
• Deep-rooted love and passion for 80's GLAM ROCK!
• Willingness to learn, adapt, and grow within our company!
• Must have reliable means of transportation.

Location: 407 Dalhousie St Ottawa , Ontario Job Type: Full-time
Duties and Responsibilities

• Oversee all front and back of the house restaurant operations
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintain quality control for all food served
• Analyze staff evaluations and feedback to improve the customer's experience
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Oversee health code compliance and sanitation standards
• Seek ways to cut waste and decrease operational costs
• Generate weekly, monthly, and annual report
• Train new employees and provide ongoing training for all staff

Job Types: Full-time, Permanent, Part-time
Part-time hours: 20 per weekSalary: $16.00-$18.00 per hourAdditional pay:

• Overtime pay
• Tips

Benefits:

• Casual dress

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• On call
• Weekend availability

Ability to commute/relocate:

• Ottawa, ON K1N 9K4: reliably commute or plan to relocate before starting work (required)