Job Description

About Us

At 911 Restoration, our mission is to provide a Fresh Start by delivering the best customer experience and creating safer, cleaner homes and businesses. We are built on teamwork, professionalism, and a commitment to excellence, helping property owners recover quickly and efficiently. Our positive and supportive work environment values employees, recognizes hard work, and provides opportunities for career growth.

We're growing and are looking for a

Restoration Crew Lead / Supervisor

to join our team and help us continue delivering exceptional service across Alberta.

Position Overview

As the Restoration Crew Lead / Supervisor, you'll be responsible for physically working on and leading on-site restoration projects from start to finish. You will oversee technicians, ensure safety and quality standards are met, communicate with project managers, and represent the 911 Restoration brand with professionalism and positivity.

Key Responsibilities

Lead daily on-site restoration and mitigation activities (water, fire, mold, sewage, and demolition, etc.). Supervise and train restoration technicians; ensure team adherence to safety and company policies. Communicate effectively with project managers, homeowners, and subcontractors. Ensure proper documentation in company systems. Manage job site setup, equipment placement, moisture readings, and daily progress updates. Maintain vehicles, tools, and equipment to ensure readiness and safety compliance. Perform after-hours emergency services on a rotating on-call schedule. Travel within Alberta may be required to support projects in multiple service areas.

Qualifications & Experience

Minimum 2 years of restoration with at least 1 year in a lead or supervisory role. IICRC certifications (WRT, ASD, FSRT, AMRT) are strongly preferred. Knowledge of mitigation, abatement, and rebuild processes. Valid driver's license and clean driving record. Strong leadership, communication, and organizational skills. Ability to work in physically demanding environments and manage multiple projects simultaneously. Proficient with mobile reporting apps and digital documentation.

Why Join 911 Restoration

Competitive hourly rate based on experience. Overtime and on-call pay. Opportunities for advancement and continued training/certification. Supportive leadership and strong team culture.
A company that truly values integrity, teamwork, and the "Fresh Start" mindset.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

Dental care Extended health care Life insurance Vision care
Experience:

restoration: 2 years (required)
Licence/Certification:

Driving Licence (required) WTR & FRST IICRC Certification (required)
Willingness to travel:

25% (required)
Work Location: In person