At SASCU, we\xe2\x80\x99re always seeking enthusiastic and driven individuals to join our evolving team! We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention, fun! Our Service Representatives are the face of SASCU. By becoming part of the SASCU team, you have the opportunity to use and develop your professional skills and share your expertise by helping to improve the wellbeing of our members. What you\xe2\x80\x99ll do:

• Provide best-in-class service by accurately processing account transactions including deposits, withdrawals, bill payments, and official cheques.
• Engage our members in conversations to uncover opportunities for SASCU to assist them in reaching their goals.
• Meet member and branch needs in a timely, accurate, and efficient manner, while adhering to security requirements.
• Identify member needs and provide relevant options and helpful information.
• Connect our members with other SASCU staff to fully meet their financial needs.
• Meet organizational goals by achieving sales and referral targets.
• Perform other tasks that contribute to the success of our members and SASCU.

What you\xe2\x80\x99ll bring:

• A secondary school diploma along with 1-3 years of sales experience in a service-oriented environment.
• Comfort with technology, and readiness to learn new systems and programs.
• Ability to multitask in a face-paced environment.
• Excellent interpersonal skills and a team-oriented mindset.
• Enthusiasm for building strong relationships with our members, delivering quality member service, and developing a career in financial services.

We invest in our employees by offering:

• A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, a flexible \xe2\x80\x9cFloater Day\xe2\x80\x9d, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, we want to hear from you! Our Commitment to Diversity and Inclusion: SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives. A bit about SASCU: SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $1 billion in assets. Learn more at www.sascu.com The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check. Job Types: Full-time, Part-time, Permanent
Part-time hours: 18-37.5 per week Salary: From $20.23 per hour Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Day shift

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (preferred)
• sales: 1 year (preferred)

Work Location: One location