Job Description

At Moneris, we are re-imagining commerce and shaping the future of FinTech. To do that, we empower our teams to redefine what's possible, enable them with the right tools, and support them every step of the way.

Connect. Impact. Grow. Turn your passion into purpose with a career at Moneris.

Your Moneris Career - The Opportunity

Location: Toronto Hybrid

You will support the manager and team by performing different forms of credit-based analysis on merchants, reviewing merchant's that trigger in the Fraud queue for out-of-pattern processing, and decision the release of funds held, and providing customer service to merchants on all readjudication-related issues. You will report to the Manager, Credit - IB Re-adjudication.

Your Moneris Career - What you'll do

• Perform transaction verifications by fax or phone with other financial institutions (Issuers, Acquirers or Cardholders) to assess legitimacy of transactions and assess risk.
• Post review of merchants who are in need of a line increase (re-adjudication) specifically in processing volume level or transaction sizes.
• Accountable to respond to inquiries received from merchants, Fraud Containment staff and other Moneris departments regarding re-adjudication.
• Ensure that merchants are kept informed on the re-adjudication process and are aware of how and where to obtain status updates.
• Help with customer calls requiring explanation of specific credit policies and decisions related to those policies.
• Provide ongoing education and support to internal and external clients concerning credit policies, fraud detection and monitoring activities.
• Perform credit risk assessment of existing merchants which includes developing an understanding of the business profile by analyzing personal, business and financial information to ensure compliance with credit, fraud, card association regulation and legal matters.
• Apply appropriate underwriting criteria to all merchant applications following established credit policy to ensure financial risk is mitigated.
• Work with Moneris Fraud Group to monitor the activity of selected High Risk Merchants.
• Review and provide additional documentation for re-adjudication referrals.
• Provide back up and support.
• Comply with corporate policies established by Moneris Corporation including the HR Code of Conduct, Technology Policy & Privacy Policy.
• Perform other duties, as required.

Your Moneris Career - What you bring

Must-have...

• Minimum 3years of experience in retail and commercial credit analysis
• Bachelor's Degree or equivalent in Business or Finance
• Equivalent work experience may be considered a substitution.
• Solid experience in personal credit bureaus, commercial credit bureaus, and financial statement analysis.
• Proficient in Microsoft Windows/ MS Office Applications.
• Excellent verbal and written communication skills.
• Must have excellent organizational and time management skills.
• Capability to "think outside of the box".
• Good analytical skills with attention to detail

We understand that marginalized individuals experience greater imposter syndrome because of systemic barriers. We encourage you to apply even if you don't think you meet all of the requirements.

Your Moneris Career - What you get

• Emphasis on Wellness - Meeting Free Fridays (MF2), company-wide holiday closure, just to name a few
• RRSP matching & defined contribution pension plan
• Flexible benefits package starting from Day 1
• Thrive in a Hybrid or Remote Model - including a tech peripheral rebate
• Learning & development programs and resources - plus unlimited free access to LinkedIn Learning
• EAP (Employee Assistance Program), Educational Assistance and Recognition Program
• Employee perk program with incredible discounts for over 2,400 vendors & exclusive banking offers from BMO and RBC
• Get involved in one or many of our Employee Inclusion Groups (EIGs) including the Black Employee Network, Moneris Immigrants Society, 2SLGBTQIA+ EIG, just to name a few

Your Moneris Career - Who you'll work with

Our Enterprise Risk Management (ERM) department is made up of three main functions: Credit Risk Management (Underwriting and Collections), Fraud Management, ERM (including Business Continuity Management, 3rd Party Management and Financial Control). Together, our mission is to drive enterprise value creation and preservation activities by effectively building world class risk management frameworks and culture. Enabling this mission is a clear tone from the top, automation and agility, data driven decision making, risk awareness and education across the organization and by having strong talent.

Your Moneris Career - Who we are

Moneris was created as a joint investment between RBC and BMO Bank of Montreal (including Harris Bank) in December 2000. By maintaining the tradition of security and strength of our parent banks, today we are Canada's #1 processor, and one of North America's largest.

Check out our careers hub to learn more about life at Moneris!

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.