Job Description

We're Hiring!
Creative Representative, West Coast
Vancouver, BC
Full-Time
Hybrid
WHO WE ARE
SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us.
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM
SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN's commitment to Inclusion & Anti-Racism.
WHY WORK WITH US?

• Make a difference by supporting and collaborating with a vibrant and creative community
• Enjoy many options for workplace flexibility and work-life balance
• Get involved in the rapidly changing creative space
• Advocate for and empower the creative community
• Together, we'll help music creators earn more income and make a living

WHAT WE OFFER

• 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
• Twelve paid sick days annually (including five personal days)
• Annual Performance Incentive bonus (dependent on a personal and company performance)
• Defined contribution Pension Plan
• Comprehensive, health and dental benefits program
• Inclusive and collaborative working environment

ABOUT THE ROLE
The Creative Representative, West Coast is a key support role within SOCAN's Creative & Member Relations team, responsible for providing administrative and regional creative support to songwriters, composers, and music publishers based in Vancouver and Western Canada. Reporting to the Associate Director, Creative Executives, the position supports member recruitment and retention, manages a variety of administrative functions, and helps deliver creative programs and member-facing initiatives. This is a hybrid role combining direct member interaction with internal project coordination and logistical execution.
WHAT YOU'LL DO / KEY RESPONSIBILITIES
Member Support & Recruitment:

• Act as a first point of contact for SOCAN members in Western Canada via email, phone, and in person
• Meet with SOCAN members and prospective members to provide information on membership, distribution, creative support programs, and other SOCAN services
• Support recruitment efforts by researching emerging Canadian music creators (via social media, DSPs, blogs, industry reports) and identifying opportunities for outreach
• Assist in maintaining relationships with key influencers such as managers, publishers, agents, and labels in the regional music ecosystem
• Attend local showcases, conferences, and events to represent SOCAN and support creative engagement
• Facilitate introductions between SOCAN members and industry stakeholders when appropriate
• Support creative opportunities such as songwriting camps, workshops, and panels by helping with logistics and communications
• Facilitate SOCAN 101s and Works Registration presentations and webinars across Western Canada

Administrative & Operational Support:

• Manage administrative tasks related to member services
• Coordinate bookings, documentation, and communications related to the SOCAN Houses in Los Angeles and Nashville
• Manage administration of the "A&R Report" email newsletter that is sent to subscribing publisher members. Includes liaising with Creative Executives for creative content and the development and dissemination of the report
• Manage all in-bound member requests for change of membership status by logging the information in our case management system and routing to appropriate Creative Executive
• Prepare reports on recruitment, retention, and member engagement metrics for internal use
• Support the creation and delivery of the A&R Report newsletter by gathering content and liaising with Creative Executives
• Assist with the planning and execution of SOCAN member events in Vancouver/West Coast, including receptions and recognition events, song camps, and educational initiatives

WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE

• 2-4 years of relevant experience in the music industry or a creative administrative role
• Post-secondary education in a related field (Music Business, Communications, Arts Administration) or equivalent experience
• Strong knowledge of the Canadian music industry, particularly the Western Canadian scene (Vancouver and surrounding areas)
• Demonstrated interest in music and ability to identify emerging talent across genres
• Excellent written and verbal communication skills in English; French is an asset
• Strong administrative and organizational skills; comfortable with spreadsheets, databases, and document formatting
• Proficiency in Microsoft Office (Word, Excel, Outlook); familiarity with Adobe Acrobat, social media platforms, and basic media file handling
• Ability to attend events during evenings or weekends as required

ACCESSIBILITY & ACCOMMODATION
SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at hr@socan.com and we will make the necessary accommodations. Applications submitted to this email address will not be accepted.
EQUAL EMPLOYMENT OPPORTUNITY
SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.
If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
HOW TO APPLY
If you're interested in joining us, we'd love to hear from you:
Thank you for your interest in our company; we will be in touch with those candidates we wish to interview.
To learn more about SOCAN, go to . You can also follow us on LinkedIn, Twitter, Instagram, and Facebook (@SOCANmusic/@SOCANmusique).

Skills Required