Job Description

The Edmonton Police Service, in cooperation with other agencies and the citizens of Edmonton, is integral in preserving the quality of life in our community by increasing public safety and security. Join the CPIC (Canadian Police Information Centre) Unit where we offer a dynamic work environment and challenging and rewarding career opportunities, variety of work, and the ability to contribute to your community.Reporting to the Supervisor of the CPIC Unit, the CPIC Operator II must be able to work within a high-pressured environment to ensure the delivery of operational information, support to police personnel and authorized outside agencies, whilst driving innovation in the area. The CPIC Unit requires one (1) individual with excellent communication skills to assume the following responsibilities:

• Provide supervision to a small team of CPIC Operators.
• Monitor workload, equipment and systems for effectiveness and efficiency.
• Provide relief supervision and assistance for CPIC Operators as required.
• Prepare employee performance evaluations.
• Provide training, coaching and mentoring to all employees that enter the area.
• Ensure employee compliance with EPS and CPIC policies.
• Enter, audit, review and conduct maintenance of agency CPIC records and CPIC Purge reports, to ensure accuracy and quality assurance standards are maintained.
• Participate in hiring and oversee training and development of new CPIC Operators.
• Coordinate staff coverage for CPIC Teams.
• Review historical warrants.
• Perform other related duties as required.

Qualifications

• Completion of high school, Grade 12.
• A minimum of five (5) years progressively responsible experience within a police environment, including at least two (2) years recent experience as a CPIC Information Operator I.
• Previous supervisory experience would be an asset.
• Extensive experience using NICHE/EPROS, JOIN, CPIC and CPIC Web.
• Excellent interpersonal, communication (oral and written) and teamwork skills.
• Proven leadership ability, able to make sound decisions, use good judgment and identify priorities in a high-pressured environment.
• Able to accurately and efficiently input, query, interpret, edit and relay information.
• Strong reading and comprehension skills.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service, you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:
40 hours per week, rotating 12-hour shifts to provide 24-hour coverage, 7 days per week.Salary Range:
21B, Salary Grade: 013, $27.069 - $33.943 (Hourly), $2,165.50 - $2,715.40 (Bi-Weekly), $56,520.07 - $70,872.98 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Include a current resume and covering letter with your online application.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.HR Technician: VH

City of Edmonton