Job Description

Job Summary

We're looking for a

CPAP Sales & Sleep Support Representative

to join our patient-focused team at a sleep apnea clinic. This hybrid role is ideal for someone who enjoys helping people, is comfortable with medical equipment, and has an interest in healthcare sales. You'll be the go-to person for guiding patients through their CPAP journey and supporting their ongoing equipment needs.

Key Responsibilities:

Patient Education & Support

Provide education on CPAP equipment, cleaning, maintenance, and troubleshooting Perform mask fittings and help patients select the best equipment for comfort and compliance Assist patients with therapy concerns and escalate clinical issues to appropriate staff Conduct follow-ups to support adherence and satisfaction with therapy

Sales & Supplies

Recommend and sell appropriate CPAP masks, filters, tubing, cleaning supplies, and other accessories Promote resupply programs and proactively engage patients due for replacement items Maintain a solid understanding of available products, including features and benefits Process product orders accurately and in a timely manner

Clinic Operations & Collaboration

Maintain accurate records in EMR and inventory systems Keep the equipment area clean, organized, and stocked Collaborate with clinicians and MOAs to ensure smooth transitions between care steps

Requirements:

Strong interpersonal and communication skills Comfortable discussing medical equipment and handling patient questions Previous experience in healthcare, sales, retail, or customer service preferred Familiarity with CPAP therapy or respiratory care is an asset (training provided) Detail-oriented and able to manage time and tasks independently Basic computer and data entry skills

Accountabilities:

Ensure accurate and timely documentation of patient interactions and sales Meet or exceed clinic resupply and sales targets Maintain a high standard of patient satisfaction and support Adhere to clinic policies, patient confidentiality, and professional conduct standards Contribute to a positive, team-based work environment

Compensation & Benefits:

Competitive hourly wage based on experience

Bonus pay based on individual sales performance

Opportunities for growth within the clinic network Paid training and professional development For the right candidate, we offer the opportunity to achieve CPSGT (Certified Polysomnographic Technician) or RPSGT (Registered Polysomnographic Technologist) certification. We provide the training, resources, and support needed to pursue these certifications and advance your career in sleep medicine. https://www.brpt.org/
Job Type: Part-time

Pay: $25.00-$28.00 per hour

Expected hours: 8 - 16 per week

Benefits:

Dental care Extended health care Flexible schedule On-site parking Paid time off Tuition reimbursement Vision care
Education:

Bachelor's Degree (preferred)
Work Location: In person