Job Description

About Us:

We are a leading CPAP supply company dedicated to improving the lives of individuals with sleep apnea. Our mission is to provide high-quality CPAP equipment, exceptional customer service, and ongoing support to ensure our customers experience restful and healthy sleep.

Position Overview:

We are seeking a highly motivated and passionate CPAP Clinician and Office Administrator with a background in respiratory therapy, polysomnography, or related fields to join our team. The ideal candidate will be responsible for providing all education and equipment setup to new and existing clients, managing day-to-day operations, and ensuring the smooth functioning of our CPAP supply company.

Responsibilities:

- Review data reports and determine CPAP therapy treatment plans in consultation with physicians.

- Conduct appointments and set up all necessary CPAP equipment.

- Assist clients in accomplishing their treatment plans by recommending adjustments and modifications.

- Identify any discrepancies with respiratory therapy/treatment and bring them to the attention of the physician.

- Manage administrative tasks such as data entry, filing, and documentation.

- Handle customer inquiries via phone, email, and in-person with professionalism and empathy.

- Coordinate with suppliers and vendors to ensure timely inventory replenishment and product availability.

- Oversee order processing, shipping, and delivery logistics.

- Maintain equipment functionality by fulfilling preventive maintenance protocols and initiating repair requests as necessary.

- Assist in the organization and execution of company events, promotions, and marketing initiatives.

- Uphold a high standard of customer service and satisfaction.

Qualifications:

- RRT or RPSGT designation (preferred).

- Previous experience in CPAP sales, polysomnography, administration, office management, or related fields.

- Proficiency in computer skills, including Google Docs/Google Workspaces, CRM software, and database management. SalesForce experience preferred but not mandatory.

- Excellent communication skills, both written and verbal.

- Strong organizational and multitasking abilities.

- Attention to detail and accuracy in data entry and record-keeping.

- Ability to work independently and collaboratively in a team environment.

- Knowledge of CPAP equipment or healthcare industry (preferred but not required).

- Bilingualism is an asset.

We offer:

- Competitive salary commensurate with experience.

- Opportunities for professional development and growth within the company.

- A supportive and inclusive work environment that values teamwork and innovation.

How to Apply:

If you are passionate about improving the lives of individuals with sleep apnea and possess the skills and qualifications for this role, we invite you to submit your resume and a cover letter explaining your interest in the CPAP Clinician and Office Administrator position with our company.

The selected candidate will start with part-time hours 2-3 days per week with potential to increase to full-time hours based on performance and company needs.

The ability to work some days at our head office would be an asset as well. Our head office is located at 229 Yonge Street, Suite 501, Toronto, ON M5B 1N9

Job Types: Full-time, Part-time

Pay: From $25.00 per hour

Expected hours: 16 - 40 per week

Ability to commute/relocate:

Mississauga, ON L5A 3Y1: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Polysomnography or CPAP clinician: 1 year (required)
Language:

English (required)
Work Location: In person