Job Description

DescriptionThis position is a part of the Non-Academic Staff Association (NASA).This position offers a comprehensive benefits package which can be viewed at: .Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.Working at the University of AlbertaThe University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, M\xc3\xa9tis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to more than 14,000 faculty and staff, over 40,000 students and 260,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .Working for the College of Social Sciences and HumanitiesCollege of Social Sciences and Humanities combines strengths in arts, business, education and law to expand the boundaries of knowledge and understanding of ourselves and our society and to lead research and teaching that fosters a creative, equitable, inclusive, just and democratic society, with opportunity and well-being for all. For more information about the College of Social Sciences and Humanities:PositionReporting to the Director, Office of Education, the Course Scheduling and Timetabling Coordinator (CSTC) provides dedicated support to academic units in the College, working collaboratively with academic and administrative leaders to construct an academic timetable that best meets the needs of students (undergraduate and graduate), professors and academic programs. They ensure that class and exam scheduling, enrollment restrictions, and space assignments are accurately reflected in Campus Solutions. They are also responsible for documenting timelines, room booking and exam planning processes, and ensuring that those procedures are in practice and completed to schedule. By providing expert policy and business process support, the CSTC is seen as a knowledge expert who works proactively to resolve issues and continually improve processes. Through this understanding of process the CSTC is well positioned to provide superior service across Faculties and Departments as well as liaising with the Registrar's Office.Duties

• Gathers data and information from all teaching areas within the College in order to effectively advise and inform academic leaders in faculties and departments and ensure effective course and timetable decisions.
• Manages the development of a Course Master Timetable to maximize teaching efficiency, minimize course conflicts, and provide consistent course management across the College.
• Maintains a detailed understanding of Campus Solutions to be able to problem solve and troubleshoot errors, and works with the Exams & Timetabling Centre of Expertise (ETT) to do so when warranted.
• Acts as the first point of contact for all course scheduling and timetabling matters.
• Provides information related to class scheduling and timetabling for the entire College, including statistical reports for analysis and planning purposes.

References policy and procedure information as needed from avenues such as Faculty Councils, the University Calendar, UAPPOL and GFC.Reviews proposed changes to courses or programs for the University Calendar and considers implications (e.g., impacts to class scheduling, graduation requirements, other Faculties, other areas of the Calendar that will need amendment), and drafts appropriate documents and/or correspondence and responds with recommended updates.Minimum Qualifications

• Undergraduate degree; an equivalent combination of education and experience may be considered.
• Demonstrated ability to develop positive and professional working relationships with both internal/external clients, and stakeholders at all organizational levels.
• Ability to work independently and to build and maintain professional working relationships as a trusted team member and positive representative of the College.
• Excellent communication (oral and written), interpersonal and organizational skills. Proven ability to multitask, prioritize, and develop strategies to solve problems while maintaining superior accuracy.
• Strong analytical and organizational skills, including problem assessment and escalation.
• Demonstrated excellence in paying attention to detail.
• Ability to work with multiple stakeholders, and to coordinate competing demands.
• Intermediate knowledge of Google Suite, and Microsoft Office with an emphasis on Excel.

Preferred Qualifications

• Strong knowledge of University policies and procedures.
• Two years experience in a related role.
• Knowledge of admissions and course registration processes, academic program requirements, calendar changes.
• Knowledge of and proficiency in PeopleSoft (Campus Solutions) preferred.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, M\xc3\xa9tis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.Note: This opportunity will be available until midnight June 10, 2024, Edmonton, Alberta local time.

University of Alberta