Job Description

COURIER OPERATIONS MANAGER
Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third Party Logistics/ Brokerage which provide the convenience of one-stop shipping.
Midland Transport is currently seeking a full-time Courier Operations Manager reporting to the Terminal Manager. The selected candidate will be a self-starter with a strong work ethic and a "Can Do" attitude.
The successful candidate will possess the following:

• Post-secondary education in Business Management or equivalent experience in the Transport/Courier industry required
• Minimum three (3) years of Courier Dispatch, Dock and Transportation experience required
• Minimum three (3) years of Management and Supervision experience required
• Trained and familiar with terminal equipment, dangerous goods, and all Transportation government regulations
• Strong attention to detail
• Strong Communication, organizational, and time management skills
• Problem solving ability
• Familiarity with all Microsoft Office applications
• AS400 and Facts system knowledge is an asset but not mandatory

Key Responsibilities:

• Oversee day to day operational areas to achieve the highest efficiencies possible, including dispatch and scheduling of all drivers and dock staff, coordination of equipment maintenance etc.
• Responsible for productivity measurements, equipment utilization and claims
• Engage staff while ensuring Superior Quality Service to all customers and stakeholders
• Supervision, coaching and development of staff including conducting driver ride along audits
• Ensure Equity and Occupational Health and Safety are at the forefront;
• Responsible for the Operational and Cost goals for the Dock and Dispatch Operations
• Ensure all Dock, Dispatch and P D KPI measures are met and/or exceeded
• Ensure cross training is in place for all positions, and staff is scheduled properly for coverage on weekends, holidays, vacation, peak times, etc.
• Support and promote continuous improvement.

To Apply for this Career Opportunity:
#LI-RR1
Please apply online.
We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.
To learn more about our products and services, click here .
Midland Transport Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.