Job Description

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service.

Cleaning Responsibilities

• Snow and ice removal, salting of all entrances, walkways, and rooftop accesses, and maintenance of snow removal log books
• Handling of garbage and recycling bins
• General maintenance of underground garage and parking levels, service rooms, foyers, patios, and rooftops (where applicable)
• Vacuuming, sweeping, and mopping of carpeted or tiled common areas
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Repair of minor maintenance items (i.e. light fixtures, vents, filters, plumbing fixtures)
• Removal of garbage items and old/broken appliances

Customer Service Responsibilities

• Greeting and interacting with residents in a customer friendly and professional manner in person and on the phone (Please note: for training purposes phone calls are monitored by a third party service provider)
• Prompt response of resident issues and service requests (within 24 hours)
• Assist with resident events (i.e. Holiday parties, summer barbeques)
• Promote a neighbourly and community atmosphere (i.e. coordinate food drives, garage sales

Skill Set Required

• Strong customer service skills
• Positive attitude towards learning and training
• Well-developed verbal communication skills
• Demonstrated cleaning skills
• Ability to display a professional/presentable appearance/attire
• Ability to work independently and with minimal supervision when carrying out day-to-day responsibilities
• Basic computer and emailing skills
• Ability to perform minor repairs and aptitude for mechanical systems
• One individual must be able to lift and push heavy objects (up to 20lbs), including garbage bins, furniture and appliances or perform snow removal duties, sometimes for extended periods of time
• Bilingual in English and French

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To be considered for this position, please send both resumes to pmcareers@realstar.ca

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.