Job Description

About Us:

Select Door is a leading name in the construction distribution industry, known for our commitment to quality and excellence. We specialize in a wide range of doors and hardware solutions, catering to various construction needs across Ontario. Our newest division, Select Finishes, expands our offerings to include premium finishes, enhancing the aesthetic and functional aspects of modern construction projects.

Role Overview:

The Counter Sales Representative provides excellent customer service in selling a diversified line of products via phone, email and over-the-counter.

Key Areas of Responsibility

Greets all customers (in person or over the phone) with a positive, engaging and welcoming attitude Sell and support a diversified line of products Delivering a high level of customer service Handle customer transactions; including sales, returns, and defectives in a timely manner Work with the management team to react to customer service issues, customer complaints, and/or business opportunities. Contribute proactively to improvements in branch sales and profitability Adhere to inventory control programs, in-stock standards and all operating procedures Effectively communicate with all store and support center team members, management and customers Other store support related duties including but not limited to supporting the warehouse functions and delivery/pickup of product as required

Requirements:

Completion of High School Diploma/Post Secondary education or equivalent work experience Experience with commercial construction an asset Experience with MS Office products

Soft Skills and Competencies

Team-player and an ability to work independently Experience delivering a high level of customer service and sales results Demonstrated focus on "wowing" the customer with exceptional service Strong time management and organizational skills, with proven ability to adhere to tight deadlines A self-starter, action oriented to achieve goals beyond what is required Superior interpersonal, communication, problem solving and customer service skills to effectively build relationships Excellent verbal, written and effective listening skills

Physical Demands

Extensive standing, walking, pushing and reaching Need full range of motion for reaching, bending and stooping Repetitive movement of hands, arms and legs Lifting of heavy product
Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

Dental care Extended health care
Experience:

Customer service: 2 years (required)
Location:

Kingston, ON (required)
Work Location: In person