Job Description

Do you enjoy building a rapport with customers and better understanding their needs?



Are you sales oriented?



If you've answered yes to these questions, then come join our team at Bartle & Gibson!



We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.

DUTIES AND RESPONSIBILITIES

Offering exceptional customer service at our counter and over the phone Responding to inquiries and processing incoming calls and orders Processing orders in the system Sourcing materials for customers when currently not in stock Consistent training and understanding of current products Developing and maintaining positive customer relationships Handling returns as required Keeping counter and sales area clean Merchandising and showcasing product Other duties as required

SKILLS AND COMPETENCIES

Exceptional customer service skills Ability to develop long-term relationships and generate referrals from your customers Excellent communication skills Impeccable organizational skills with high attention to detail Time management & multitasking skills to serve several customers at the same time Strong networking skills, outgoing personality Self-motivated; able to function effectively both independently and as a member of a team Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

Minimum High School Diploma or equivalent

required

Post-Secondary courses in Plumbing, Electrical or Heating are considered

an asset

Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered

an asset

WHY WORK FOR US

Company paid benefits Employee and Family Assistance Program (EFAP) Profit sharing RRSP match Paid sick days Career growth #GIVEBACK Program - Volunteer Day Personal Milestone Recognition Program Perkopolis Partnership Safety shoe reimbursement Employee Referral Bonus Program Employee discounts on in store purchases

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

FIND OUT MORE

Check us out online:

https://www.bartlegibson.com/

Follow us on LinkedIn:

https://www.linkedin.com/company/bartle-&-gibson/

Like us on Facebook:

https://www.facebook.com/bartlegibsonltd/

Follow us on Instagram:

https://www.instagram.com/bartlegibsonltd/



Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

#BG02

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Education

Required* High School Diploma or better in Other